We’re putting the final touches on our new badges platform. Badge issuance remains temporarily paused, but all completions are being recorded and will be fulfilled once the platform is live. Thank you for your patience.
Rajeshwari Jadhav
Ansys Employee

Hi Robert,

When you open the fluent launcher can you click on Reset? Also, check which license it is using.

Goto start menu %appdata% and rename the Ansys folder to Ansys.old, same way rename the .ansys folder to .ansys.old (%temp%) and rename .cfx to .cfx.old1, .fluentconfig to .fluentconfig.old1 (C:\Users\username)