The Ansys Innovation Space website recently experienced a database corruption issue. While service has been restored there appears to have been some data loss from November 13. We are still investigating and apologize for any issues our users may have as a result.
Aidan Hanratty
Subscriber

The file is almost 13,500,000KB

I did right click and choose "run as administrator"

 

I do have an anti virus which is Norton I will try and look to see if that is the problem

Thank you very much for your help