September 29, 2023 at 9:02 am
Rajeshwari Jadhav
Ansys Employee

Hi Julian,

  1. Clear the cache of the Fluent application by renaming the Ansys folder to Ansys.old (type in windows search bar %appdata% or C:\Users\username\AppData\Roaming\Ansys), rename .cfx and fluent.conf folder(C:/Users/username) and relaunch the application.
  2. Can you please check if any antivirus/ security software is blocking the Ansys application?
  3. Can you please check the application logs?

Go to START > Event Viewer > Expand the Windows Logs and choose Application, check if there is any error over there.