Rajeshwari Jadhav
Ansys Employee

Hi Dana,

Please add these entries to your C:\Program Files\Ansys Inc\Shared Files\Licensing\ansyslmd.ini file?

 ANSYSLI_FNP_IP_ENV=1

ANSYSLI_TIMEOUT_FLEXLM=20

ANSYSLI_FLEXLM_TIMEOUT_ENV=20000000

ANSYSCL_TIMEOUT_CONNECT=60

ANSYSCL_TIMEOUT_RESPONSE=300

 

  • Also, set the following Environment Variable –

Go to START > ‘Edit the System Environment Variables’ > click Environment Variables.

 

Under the System Variables, please click NEW and create a new variable.

 

Variable Name – FLEXLM_TIMEOUT

Variable Value – 50000000

 

Save it.

 

  • Config File Reset -

 

Now open a file explorer and type %appdata% in the address bar.

Locate the Ansys folder and rename it to Ansys.old.

 

Relaunch the application.

  • If still issue still persists, check if firewall exceptions are added on the server end.

In case you are running Windows firewall, let’s try to add a firewall exception in the license server:

1.      Start à Search for Control panel à System and security à Windows firewall defender.

2.      Click on  “Allow an app or feature through Windows Firewall Defender”. It must be at the top left.

3.      Click on “Allow another app” à Click on “Browse”.

4.      Then browse through “C:\Program Files\ANSYS Inc\Shared Files\Licensing\winx64” and select “ansysli_client” or “ansysli_client.exe” à Click Open à Click “Add” to confirm.

 

Follow steps 1 to 4 and add these 5 exceptions:

§  lmgrd.exe

§  ansyslmd.exe

§  ansysli_server.exe

§  ansysli_monitor.exe

§  ansysli_client.exe