Hi Dana,
Please add these entries to your C:\Program Files\Ansys Inc\Shared Files\Licensing\ansyslmd.ini file?
ANSYSLI_FNP_IP_ENV=1
ANSYSLI_TIMEOUT_FLEXLM=20
ANSYSLI_FLEXLM_TIMEOUT_ENV=20000000
ANSYSCL_TIMEOUT_CONNECT=60
ANSYSCL_TIMEOUT_RESPONSE=300
- Also, set the following Environment Variable –
Go to START > ‘Edit the System Environment Variables’ > click Environment Variables.
Under the System Variables, please click NEW and create a new variable.
Variable Name – FLEXLM_TIMEOUT
Variable Value – 50000000
Save it.
- Config File Reset -
Now open a file explorer and type %appdata% in the address bar.
Locate the Ansys folder and rename it to Ansys.old.
Relaunch the application.
- If still issue still persists, check if firewall exceptions are added on the server end.
In case you are running Windows firewall, let’s try to add a firewall exception in the license server:
1. Start à Search for Control panel à System and security à Windows firewall defender.
2. Click on “Allow an app or feature through Windows Firewall Defender”. It must be at the top left.
3. Click on “Allow another app” à Click on “Browse”.
4. Then browse through “C:\Program Files\ANSYS Inc\Shared Files\Licensing\winx64” and select “ansysli_client” or “ansysli_client.exe” à Click Open à Click “Add” to confirm.
Follow steps 1 to 4 and add these 5 exceptions:
§ lmgrd.exe
§ ansyslmd.exe
§ ansysli_server.exe
§ ansysli_monitor.exe
§ ansysli_client.exe