Ansys Assistant will be unavailable on the Learning Forum starting January 30. An upgraded version is coming soon. We apologize for any inconvenience and appreciate your patience. Stay tuned for updates.
Anil Katte
Subscriber
  1. Press WINDOWS+R
  2. type %appdata%
  3. Click on "Ansys" folder
  4. Click on v231 on in your case might be different
  5. Search for uninstall icon in it and delete it
  6. And then try to install ansys again

 

these steps really works my problem was solved thank you

[bingo_chatbox]