Surya Prakash
Ansys Employee

One thing you could try quickly is to clean the settings: Exit Ansys completely. Start > Run Or in the Explorer address field Enter: %APPDATA%.. .An Explorer Window will open. Open the Roaming folder...Open the Ansys folder... Rename the vNNN folder to vNNN.old (v211= 2021R1 v212 = 2021R2 etc).
Start WB and try creating a new Mechanical etc.
If that does not work, can you please try following this thread - AnsysWBU.exe encountered a problem. A diagnostic file has been written ÔÇö Ansys Learning Forum

Thanks
Surya
How to access the ANSYS Online Help ÔÇö Ansys Learning Forum
Rules & Guidelines ÔÇö Ansys Learning Forum