We have an exciting announcement about badges coming in May 2025. Until then, we will temporarily stop issuing new badges for course completions and certifications. However, all completions will be recorded and fulfilled after May 2025.
ANSYS_MMadore
Ansys Employee
Can you try renaming your %APPDATA%\Ansys\vXXX directory to vXXX.old, where vXXX is the version you are running? Also, please open a Windows command prompt and run "dxdiag" and send screenshots of each tab from the dxdiag utility that opens.