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Ansys Learning Forum › Forums › Installation and Licensing › Ansys Products › Was not able to retrieve the internal ID value in APDL launcher › Reply To: Was not able to retrieve the internal ID value in APDL launcher

October 28, 2021 at 12:28 pm
George Karnos
Ansys Employee
What exact version of CentOS are you running?
Also, under: /ansys_inc/ you should see an install.log or install.err
Do these files show any errors?