Learning Forum

[Sahil_P]

I recently had to reinstall windows and therefore had to reinstall Ansys. After downloading the zip file from the website, I attempted to extract it but ran into these errors shown below. I have tried WinRAR and WinZip but ran into similar errors. Any sort of help is much appreciated. I used chrome to access your website.

[ANSYS_MMadore]

Can you please download a new copy of the installer from the customer portal? Please provide me with the size of the downloaded file. Can you try using 7zip to extract the download?n

[Sahil_P]

I reinstalled chrome and a new copy of the installer from the customer portal and it's working so far. I used the native Windows zip extractor. I did receive a message telling me to review installation files, installl.errn