Learning Forum

[armengol]

Ansys Electronics Desktop 2019 running on Windows 10 server.nGUI works, but when I start the simulation I get the following error that aborts it:nFailover feature 'Maxwell 3D Quasistatic Solver' specified in license preferences is not available. Request name m3dfs_qs_solve does not exist in the licensing pool. License server system does not support this feature. Feature:    m3dfs_qs_solve License path: 1055@127.0.0.1; FlexNet Licensing error:-18,147 For further information, refer to the FlexNet Licensing documentation, available at www.flexerasoftware.com.nnAny guidance to solve this issue would be very helpful, thanks!nn

[Matt Madore]

Array Can you run this command from a Windows command prompt and send the full output? You must include the quotation marks.nC:\Program Files\AnsysEM\Shared Files\Licensing\winx64\lmutil lmstat -a -c 1055@127.0.0.1nnIt is possible you do not have the license for this feature.nnThanksnMattn

[armengol]

Thanks for your reply Matt. Here's the output I got:nnlmutil - Copyright (c) 1989-2015 Flexera Software LLC. All Rights Reserved.nFlexible License Manager status on Thu 1/21/2021 12:01n[Detecting lmgrd processes...]nLicense server status: 1055@DESKTOP-9J06VPAn   License file(s) on DESKTOP-9J06VPA: C:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files\ansyslmd.lic:nDESKTOP-9J06VPA: license server UP (MASTER) v11.13.1nVendor daemon status (on DESKTOP-9J06VPA):n ansyslmd: UP v11.13.1nFeature usage info:nUsers of a_spaceclaim_dirmod: (Total of 5 licenses issued; Total of 0 licenses in use)nUsers of alinks_gui: (Total of 5 licenses issued; Total of 0 licenses in use)nUsers of anshpc: (Total of 60 licenses issued; Total of 0 licenses in use)nUsers of elec_solve_2d: (Total of 5 licenses issued; Total of 0 licenses in use)nUsers of elec_solve_hfss: (Total of 5 licenses issued; Total of 0 licenses in use)nUsers of elec_solve_icepak: (Total of 5 licenses issued; Total of 0 licenses in use)nUsers of elec_solve_level1: (Total of 5 licenses issued; Total of 0 licenses in use)nUsers of elec_solve_level2: (Total of 5 licenses issued; Total of 0 licenses in use)nUsers of elec_solve_level3: (Total of 5 licenses issued; Total of 0 licenses in use)nUsers of elec_solve_q3d: (Total of 5 licenses issued; Total of 0 licenses in use)nUsers of elec_solve_siwave: (Total of 5 licenses issued; Total of 0 licenses in use)nUsers of electronics_desktop: (Total of 5 licenses issued; Total of 0 licenses in use)nUsers of electronics2d_gui: (Total of 5 licenses issued; Total of 0 licenses in use)nUsers of electronics3d_gui: (Total of 5 licenses issued; Total of 0 licenses in use)nUsers of electronicsckt_gui: (Total of 5 licenses issued; Total of 0 licenses in use)nUsers of ema_gui: (Total of 5 licenses issued; Total of 0 licenses in use)nUsers of ema_solve: (Total of 5 licenses issued; Total of 0 licenses in use)nUsers of rdpara: (Total of 5 licenses issued; Total of 0 licenses in use)n

[Matt Madore]

Please go to Tools -> Options -> General Options -> General -> Desktop Configuration. Check the box as shown.nnThanks,nMattn

[Matt Madore]

Actually, you will need to update to 2020R1 at minimum. The license you have will not work with version 2019. The checkbox will only be available in versions starting with 2020R1.nnThanksnMattn

[armengol]

Thanks for your help. I updated to 2021 R1 and checked the box you mentioned. However it still doesn't let me run the analysis, error is the following:n [error] Failover feature 'ANSYS Electronics Premium Maxwell' is not available. Request name elec_solve_maxwell does not exist in the licensing pool. No such feature exists. Feature: elec_solve_maxwell License path: 1055@127.0.0.1; FlexNet Licensing error:-5,147 (3:54:42 PM Jan 21, 2021)

[Matt Madore]

Looking at the output again, you don't have licenses for Maxwell. You have licenses for HFSS, SIwave, Icepak and Q3D.nnThanks,nMattn