How to solve this licensing error after installation?

- September 13, 2020 at 3:06 pm
  
  TobiasVor
  Subscriber
  
  Hello everybody,
  i just downloaded the 2020R1 Student Version from the ANSYS website for our practical tasks at the university. We will do some FEM simulations with the Mechanical APDL at first.
  When I started the the program i got the following error window:
- September 17, 2020 at 8:24 pm
  
  tsiriaks
  Ansys Employee
  
  Open CMD Prompt and enter the following commandnmove %appdata%\ansys %appdata%\ansys.oldnDoes this help ?nIf not, try temporarily disabling all Firewall and anti-virus tools on the machine to see if it makes a difference.nAlso, check if you have any .err file under (default location) C:\Program Files\ANSYS Inc\ANSYS Studentn