Learning Forum

[Piyush2425]

Ansys.JPG

[tsiriaks]

Please post the screenshot inline with text as ANSYS employees are not allowed to download attachment.n

[Karthik Remella]

Hello,nAre you still looking for support on this question? If yes, please post your screenshot in your post (as suggested by ). nThank you! nKarthikn

[Sam21]

I'm having the same problem. nn

[ANSYS_MMadore]

Could you share the value of your PATH environment variable? You can open a Windows command prompt and enter the following command and share the output.nnset PATHnnThank youn

[Sam21]

Hope this helps Thanksn

[ANSYS_MMadore]

Do a Windows search (especially in C:\WINDOWS\system32 , C:\WINDOWS , and C:\WINDOWS\System32\Wbem) for mkl_intel_thread.dllnDo you see any hit outside the ANSYS directory ? If so, please try renaming it to something else, but please note that this may impact the software that installed this dll. Most applications should have their dlls within their installations to prevent these issues. You may find these files, and if so, rename each by adding .dll.bkupnC:\Windows\System32\mkl_intel_thread.dllnC:\Windows\System32\mkl_def.dllnC:\Windows\System32\mkl_core.dllnnThanks,nMattn

[Sam21]

Thanks for your help.nI've tried that but its just coming up with the same error.n

[ANSYS_MMadore]

Did you find these files in any other locations? Please be sure to search hidden/systems folders and share a screenshot of the search results.nThanks,nMattn

[Sam21]

Yes I found all three that you mentioned and changed their names.nn

[ANSYS_MMadore]

And you only found them in the one directory? The search didn't reveal any other hits? It should result with the ANSYS paths as well as any others that may exist.n

[Sam21]

Ye sorry this these are the full search resultsnThanks again for your help.n

[George Karnos]

Hello,nCan you try the following:nRename libiomp5md.dll in C:\Windows\System32 to libiomp5md.dll.bak.nAfter doing so, try to run.n

[MangeshANSYS]

HellonFirst use My Computer - properties - advanced - environment variables - System Variables - Path - edit to make sure the %systemroot% entries aka c:\windows are listed only once. (your screenshot of path lists these folders multiple times. )Try launching ANSYS,nif still issues try adding C:\Program Files\ANSYS Inc\v202\tp\IntelMKL\2020.0.166\winx64 as #1 entry on path even before c:\windows and c:\windows\system32nif still running into issues then use Control Panel - Add Remove Programs to see which intel programs are installed which may have copied mkl*.dll to c:\windows\* paths. make sure you have installation files to install intel MKL files back or it may break other programs or functionality you might have been using for that intel program and try uninstalling it. try launching ANSYS againnpost the outcome heren

[Sam21]

Renaming libiomp5md.dll worked! nthank you all so much for your helpn

[Elliott Evans]

Yes renaming libiomp5md.dll worked for me too! Thank you!