Learning Forum

[RiddhishKathar]

I am trying to solve this 2D static structural problem from 2 weeks. The meshing is good and inputs are also sufficient for the geometry to get solved. But I don't know why, this error i constantly appearing "An unknown error occurred during solution.  Check the Solver Output on the Solution Information object for possible causes"

I also tried to turn off distribute solution from the solver process settings but to my regret, the error still persists. I also have a lot of disc space free and I also tried to reinstall the software 2 times. 

I am attaching the screenshot of the error message and solution information. 

I am currently running out of time as my technical round for an interview will be happening within these 2 weeks so please help me to solve this error.

Thank You!!

Here is the solution information:

 *** IMPORTANT LICENSING MESSAGE ***



ANSYS LICENSE MANAGER ERROR:

Failover feature 'ANSYS Mechanical Enterprise' specified in license preferences is not available.

Request name ansys does not exist in the licensing pool.

No such feature exists.

Feature:       ansys

License path:  C:Program FilesANSYS IncANSYS StudentShared FilesLicensingstudent.lic;

FlexNet Licensing error:-5,357

*** ERROR - ANSYS license not available.



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D I S T R I B U T E D   A N S Y S   S T A T I S T I C S

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Release: 2020 R1            Build: 20.1       Update: UP20191203   Platform: WINDOWS x64

Date Run: 07/11/2020   Time: 15:40     Process ID: 7528

Operating System: Windows 10  (Build: 18362)



Processor Model: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz



Compiler: Intel(R) FORTRAN Compiler Version 19.0.0  (Build: 20190206)

Intel(R) C/C++ Compiler Version 19.0.0  (Build: 20190206)

Intel(R) Math Kernel Library Version 2019.0.3 Product Build 20190125



Number of machines requested            :    1

Total number of cores available         :    4

Number of physical cores available      :    2

Number of processes requested           :    2

Number of threads per process requested :    1

Total number of cores requested         :    2 (Distributed Memory Parallel)

MPI Type: INTELMPI

MPI Version: Intel(R) MPI Library 2018 Update 3 for Windows* OS





GPU Acceleration: Not Requested



Job Name: file0



Core                Machine Name   Working Directory

0             DESKTOP-RPRQN5M   C:Usersriddhish katharDesktop_ProjectScratchScr2466

1             DESKTOP-RPRQN5M   C:Usersriddhish katharDesktop_ProjectScratchScr2466







Total CPU time for main thread                    :        0.4 seconds

Total CPU time summed for all threads             :        0.1 seconds



Elapsed time spent obtaining a license            :        0.0 seconds

Elapsed time spent pre-processing model (/PREP7)  :        0.0 seconds

Elapsed time spent solution - preprocessing       :        0.0 seconds

Elapsed time spent computing solution             :        0.0 seconds

Elapsed time spent solution - postprocessing      :        0.0 seconds

Elapsed time spent post-processing model (/POST1) :        0.0 seconds





Maximum total memory used                         :        4.0 MB

Maximum total memory allocated                    :        0.0 MB

Total physical memory available                   :          8 GB



Total amount of I/O written to disk               :        0.0 GB

Total amount of I/O read from disk                :        0.0 GB



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E N D   D I S T R I B U T E D   A N S Y S   S T A T I S T I C S

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|                                                                           |

|                       DISTRIBUTED ANSYS RUN COMPLETED                     |

|                                                                           |

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|                                                                           |

| Ansys 2020 R1               Build 20.1         UP20191203     WINDOWS x64 |

|                                                                           |

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|                                                                           |

| Database Requested(-db)     0 MB    Scratch Memory Requested         0 MB |

| Maximum Database Used       1 MB    Maximum Scratch Memory Used      1 MB |

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|                                                                           |

|        CP Time      (sec) =          0.078       Time  =  15:40:27        |

|        Elapsed Time (sec) =          1.000       Date  =  07/11/2020      |

|                                                                           |

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[peteroznewman]

The installation of ANSYS on this computer is flawed. You need to uninstall ANSYS and follow the steps in posts about license errors to clean out your computer before you reinstall ANSYS.