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Can’t access download page for software

- November 5, 2025 at 8:52 am
  
  Tim Dukes
  Subscriber
  
  Hi Support,
  Could someone reach out to me via email. I can't seem to access the download page for the latest Discovery version.
  Tim
- November 6, 2025 at 5:03 am
  
  Devendra Badgujar
  Forum Moderator
  
  Hello Tim,
  Is there any error message when accessing the page? Can you please try clearing cache or try incognito mode to see if that helps?
  Also can you send the link which is not working for you?
  Regards,
  Devendra
- November 6, 2025 at 4:27 pm
  
  Tim Dukes
  Subscriber
  
  Hi Devendra,
  It doesn't seem to be a cookie issue as I get the error message - You don't have permissions to access this page!
  I have tried just going directly to -https://download.ansys.com/discovery
  And also tried going through the link in this forum.
  Tim
- November 7, 2025 at 5:25 am
  
  Devendra Badgujar
  Forum Moderator
  
  Hello Tim,
  Just a note, customers off TECS won't have access to download site. Let me check your issue and will get back to shortly.
  Regards,
  Devendra
- November 10, 2025 at 9:25 am
  
  Tim Dukes
  Subscriber
  
  Morning Devendra,
  Thanks for looking into, should be active subscriptions - Account number is 1145830 if that helps.

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