Java script error

- October 25, 2025 at 10:52 am
  
  javat33489
  Subscriber
  
  Hello everyone. I've updated to Windows 11.
  I get this error when launching Mechanics with Geometry or Mesherea. There's no geometry. It says "Java script error." What should I do? Thanks.
- October 27, 2025 at 6:01 am
  
  Subhash Tadala
  Ansys Employee
  
  Hi,
  May I know the windows version you are using on your machine ? Is it windows 11 24 H2 Build ?
  Also , are you using Ansys 2025R1 ?
- October 27, 2025 at 7:10 am
  
  Erik Kostson
  Ansys Employee
  
  Hi
  As you use often large models and realistic geometries you have likely a commercial licence, please send the licence number or TECS nr, via a support ticket (ACCS system), or if you are supported by a channel partner in your region, so we can help you with this issue.
  All the best
  Erik