Learning Forum

[Thelemko]

I recently downloaded and installed ANSYS Student Edition 2019 R3. When I try to use Workbench, I can't see any modules. I've tried:

• Uninstalling and Reinstalling while, clearing registry keys and AppData/Local and /Roaming


• Checking out the license file, which returns successfully


• Turning my antivirus off


• Resetting the workspace and window layout in Workbench


• Resetting the environment variables

I've looked around, and none of the solutions in other threads have worked for me.

[Keyur Kanade]

Please post the questions in appropriate category. Moving this question to other category to get better response. 

moving to installation. 

please use latest 2020R1. 

 

[tsiriaks]

Please post the output of the checkout command

From Workbench -> Tools -> License Preferences, then post the screenshot of the list.

Also, post the output of 'set' command

[Thelemko]

Screenshots of both commands and license preferences in Workbench are below.

Thank you for your help

Edit: Reposting pictures for resolution

[tsiriaks]

Remove the environment variable

ANSYSLI_ELASTIC=1

Then, try launching Workbench again.

[Thelemko]

Still no luck, the workbench showed no modules.

I removed the variable with the command "set ANSYSLI_ELASTIC=" and re-ran workbench. Result is posted below:

I checked afterward and the variable was reset to ANSYSLI_ELASTIC=1

[tsiriaks]

The command

set ANSYSLI_ELASTIC=

is not permanent. It's only for that particular CMD Prompt session. This is normally done solely for a temporary test. So, if you want to just test it, you need to run the above command, followed by the command to start Workbench like

"%AWP_ROOT195%FrameworkbinWin64runwb2.exe"

 

But if you want it to be permanent, you have to remove it with a correct way using Windows built-in tool. You can search online on how to do add/modify/remove an environment variable.

 

[Thelemko]

Using a permanent method worked to fix WorkBench, and now all modules are displayed. I tested SpaceClaim to ensure everything worked, and it seems to work so far.

For posterity's sake, I was able to edit my environmental variables by going to "Advanced System Settings", from which I was able to select "Environmental Variables" and delete the above variable from the user variables.

Thank you for your help.

[tsiriaks]

Good to hear ! Thanks for the details.

Please mark this thread as 'Is Solution' so we know it's been addressed

[hidalgoatomas]

Hi, I have the same problem, so when I try this:

From Workbench -> Tools -> License Preferences, then post the screenshot of the list.

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I have 2019 R2 version.

Thanks for you help.

[tsiriaks]

Check the content of your 'student.lic' file in that error message to see if it has expired. If so, you will have to renew the license according to the steps here

/forum/forums/topic/how-can-i-renew-ansys-student-version-license/

[Meyss]

i have problem in Ansys 2020, r2 version. let me know how to fix it please.nn

[tsiriaks]

Do you have an install.err file under C:\Program Files\ANSYS Inc\ANSYS StudentnTry this in CMD Promptn%awp_root202%\..\Shared Files\Licensing\winx64\ansysli_util -checkout ANS_DMndoes it show OUT ?nYou can also try this command in CMD Promptnmove %appdata%\ansys %appdata%\ansys.oldnnIf none helps, try removing the environment variable ANSYSLI_LCP from your Windowsnn

[Chettay]

Hi,nI have a very similar problem (Ansys 2020 r2, student license). I tried uninstalling and reinstalling with admin permissions. I also checked the environment variables:nAlso: %awp_root202%\..\Shared Files\Licensing\winx64\ansysli_util -checkout ANS_DM in command prompt returned:n2020/11/25 16:48:37   INFO               Demo license file C:\Program Files\ANSYS Inc\ANSYS Student\Shared Files\Licensing\student.lic exists.nANS_DM OUT id=DESKTOP-HFA3JNM-DIEE-11288-009694 shared_info=DESKTOP-HFA3JNM-DIEE-11288-013262 is_sharable=yes server=50650@127.0.0.1 is_academic=yes has_academic_logo=yes max_h_elem=0 max_nodes=0 max_struct_nodes=0 max_faces=0 max_bodies=0 max_species=0 min_cell_size=0 max_depth=0n       Resolved by Feature: id=183 feature=aa_t_i product=ANSYS Academic Teaching IntroductorynnI managed to run the workbench and the APDL launcher from command prompt, after this command and moving appdata\ansys folder: nmove %appdata%\ansys %appdata%\ansys.oldnHowever, I have not managed yet to definitely fix this problem and avoid launching the app through the command prompt. nIf I launch the app normally, this is the error:n

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