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Javascript Instillation Error

- August 31, 2025 at 7:58 pm
  
  mdd2301
  Subscriber
  
  Hello,
  Whenever I try to install the student software, I end up gettin this error about halfway through the process. I'm not sure what to do from here.
- September 15, 2025 at 7:21 pm
  Isaac Hitimana
  Ansys Employee
  Hi! That error usually points to a missing or blocked file in the ANSYS Licensing Utility. To start:
  - Uninstall and re-install the software
  - Run the installer as Administrator — right-click and select Run as administrator.
  - If the error persists, check your antivirus or endpoint protection — it may have quarantined a required file (crypt32-x64.node). If so, restore it and add an exception for the ANSYS install folder:
```
C:\Program Files\ANSYS Inc\
```

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