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Ansys support on Texas Instruments Ethernet Product Line

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    • h-lin
      Subscriber

      Hi Ansys Team,

       

      This is Hillman Lin from Texas Instrument. Thank you for the call today to help us find some support on HFSS Ansys tool.

      I want to briefly talk about the issue I am facing on Ansys tool and you can add the right member in this email chain for support.

       

      Currently, we are facing an issue a Pre-Setup Validation Error with the following comments on HFSS simulation:

      • Maximum initial mesh edge length is set to zero
      • Circuit element contract radius is set to zero

       

      However, for the Slwave Solution Setup we are setting both Maximum initial mesh edge length and circuit element contract radius to non-zero value. If possible, could we have some guidance on what might be missing for our PCB HFSS simulation.

       

      Thank you so much for your support and looking forward for a feedback.

       

       

      --

      Thank you,

      Hillman Lin,

      Application Engineer,

      Ethernet| Texas Instruments

       

      Screenshot 2025-05-15 165401.pngScreenshot 2025-05-15 165242.pngScreenshot 2025-05-15 165334.png

    • Gia
      Ansys Employee

      This forum is intended for students who do not have access to our customer support portal. - Please submit a new service request here: https://support.ansys.com/portal/site/AnsysCustomerPortal

    • h-lin
      Subscriber

      Thank you for the clarification. I will remove the thread on this site.

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