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Ansys Products

Ansys Products

Discuss installation & licensing of our Ansys Teaching and Research products.

Error! Conversion Failed. Either the application crashed or Workbench lost communication with it.

    • havrilovjonh94
      Subscriber

      Recently, I`ve installed Ansys Student 2019R3. Workbench lanches and works fine, made a Geometry in SpaceClaim, but Model was not responding even after 30 minutes. Then I closed Mechanical window and received this message:


      System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 127.0.0.1:63285


       


       

    • Keyur Kanade
      Ansys Employee

      As ANSYS Staff, we can not download attachments. Please insert images using insert image functionality. 


      This may be installation issue. moving to installation category. 

    • havrilovjonh94
      Subscriber

      Thanks for your reply !


      I had this issue:



      I turned off Windows Defener Firewall and that issue has gone, but now there`s another one (and still DesignModeler and Meshing editor aren`t responding):


    • tsiriaks
      Ansys Employee

      Try this 


      move "%appdata%ansys" "%appdata%ansys.old"


      in CMD Prompt window.


      If that doesn't help, try suggestions in this


      /forum/forums/topic/installation-issues-and-starting-problems-geometry-editor/

    • havrilovjonh94
      Subscriber

       Hi, Win!


      I`ve tried all yours suggestions, but asnys still does not work properly.
      So, I decided to remove all Ansys 19R3 products and install 20R1.
      I encountered another problem. Both DesignModeler and Meshing were not responding for 20 min. When I tried to close Ansys window, I recieved this:


    • tsiriaks
      Ansys Employee

      Hi Havrilov,


      Can you try temporarily turning off all of your security on the machine ?


       


      Are you using VPN ?


       


      What graphics card do you have on the machine ? Try updating your graphics driver. 


       


       


      Try manually register the DLLs listed below by starting a Command Prompt (DOS) with "run as administrator" , then typing:


      regsvr32.exe ole32.dll


      regsvr32.exe atl.dll


      regsvr32.exe oleaut32.dll


      regsvr32.exe scrrun.dll


      regsvr32.exe jscript.dll


      regsvr32.exe vbscript.dll


      make sure they all say succeed


       


      Check the PATH System Variable to make sure that C:WINDOWSsystem32;C:WINDOWS;C:WINDOWSSystem32Wbem;… entries are in front of everything else.


      Like:  PATH=C:WINDOWSsystem32;C:WINDOWS;C:WINDOWSSystem32Wbem;…all other entries...


       


      Run the ProductConfig.exe from ANSYS Incv###  and configure the application again, by right-clicking the productconfig.exe file and select "Run as Administrator" >> "Configure Products & CADs" >> select all options.


       

    • havrilovjonh94
      Subscriber

      I checked for NVIDIA drivers update and there were no updates available.



      So, I found necessary updates and installed them manually. And I have no issues now! 


      Thank you, Win ! 


       

    • tsiriaks
      Ansys Employee

      Great ! Glad it's working for you now !


      Win

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