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how can i solve this error?

- December 26, 2024 at 1:54 pm
  
  minseok2929
  Subscriber
  
  Diagnostics of ansys licensing settings 2024 said me
  The following zip file:
  C:\Users\ADMINI~1\AppData\Local\Temp\AnsysDiagnostics_20241226222620.zip
  has been created with diagnostics information. Please send it to Ansys support.
  then i cant find this file, and i dont know where is ansys support
- December 27, 2024 at 2:38 pm
  
  George Karnos
  Ansys Employee
  
  What error are you receiving when trying to run the software?

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