Learning Forum

[gp20]

Trying to activate entitlements and basically the title happens. At the start of the year I had no issues and was able to add new host IDs. However, I am suddenly getting stuck on an ever loading "Uploading Host Information..." Screen after I upload host info

It also seems like nothing happens when I upload from file on the Add new Host screen. I upload the file and nothing happens. When I hit save I get the screen above and it never loads. Any ideas?

[George Karnos]

What happens if you try to manually enter the host information, instead of uploading?

[gp20]

I'll get an error like this:

 

Even if everything looks valid according to the criteria I'll get an error. I am taking this info from the ansysids generated by my team so its possible I am not using the correct criteria. Could you guide me on the proper method of manually entering host info and I can try it? Thanks!

[George Karnos]

Are you choosing Disk Signature as hostid?

[gp20]

For manually input I chose FlexID because that was what seemed to appear in the ansysID files.

[gp20]

Any ideas? This hasn't been resolved