Reply To: LS-RUN freezing

[Reno Genest]

Hello Shawn,

I checked with the LS-RUN developer and he asked to run the "net use" command in command prompt and send us the output. Could you post the output here?

Also, note that Ansys employees are not allowed to upload and download files on the Ansys Forum. If you are a commercial customer, please create a support case on ACSS and we will be able to help you better:

customer.ansys.com

 

The LS-RUN developer created a special version of LS-RUN to test if the file cache prevention is causing LS-RUN to freeze. Unfortunately, I cannot send you this version via the Ansys Forum. If you are an academic customer, please contact your Ansys account manager and ask for other ways to get support. Your Ansys account manager can contact me.

 

Reno.