Ansys Learning Forum › Forums › Installation and Licensing › Ansys Free Student Software › unexpected license problem; exiting. hit return to exit. › Reply To: unexpected license problem; exiting. hit return to exit.

October 28, 2024 at 9:19 am
Rajeshwari Jadhav
Forum Moderator

Hi Amrishsekar,

Can you try below steps:
Goto start menu type %appdata% and hit enter, rename the Ansys folder to Ansys.old.(to reset configuration)
Goto start menu type %temp% and hit enter, rename the .ansys folder to .ansys.old.(to clear cache)
Goto "C:\Users\YourUserName", rename the .fluentconf and .cfx folder to .fluentconf.old and .cfx.old.(to clear cache related to fluent)

Launch the Ansys application to check if it's working.