Ansys Assistant will be unavailable on the Learning Forum starting January 30. An upgraded version is coming soon. We apologize for any inconvenience and appreciate your patience. Stay tuned for updates.
George Karnos
Ansys Employee

Hello,

I recommend to try the following:
Uninstall.
Rename the c:\Program files\Ansys Inc directory to Ansys.Old
Rename the %APPDATA%\Ansys\v242 directory to v242.old
Reinstall by right-clicking on setup.exe and choosing more->"run as administrator"

[bingo_chatbox]