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Discuss installation & licensing of our Ansys Teaching and Research products.

Mechanical APDL won’t launch

    • NexDroid
      Subscriber

      Hello, I'm student of university of technology and we are learning basics of ansys mechanical. When I've tried to install it on my home pc, ADSL launcher, which we use in lecutres won't start up and in output log I find two warning lines. I updated my graphic drivers two days ago, my pc has 8 Gb of RAM, ansys won't even use 30% when launched, I'm using windows 10 home and of course I'm permanently connected to internet. I'm sending you a snapshot of my screen so you can see the error message. Thank you in advance for any ideas

    • tsiriaks
      Ansys Employee

      I'm guessing it's because of your username in the path to your project , which contains non-English letter.


      Can you try using your project in C:Temp and make sure you set working directory to be C:Temp as well ?

    • NexDroid
      Subscriber

      It still keeps showing me the same error as before.


       

    • tsiriaks
      Ansys Employee

      what if you do this.


      Open CMD Prompt, then issue the following commands:


      set PATH=C:WINDOWSsystem32;C:WINDOWS;C:WINDOWSSystem32Wbem


      "%AWP_ROOT195%ANSYSbinwinx64launcher.exe"


      In the Launcher window, select High Performance Computing setup -> Use Shared Memory Parallel (SMP) - Number of processes 1


      Do you still see the issue ?


      If so, in CMD Prompt type


      set


      and post the output of it here.


      Also, can you try creating a test user account that contains only English letters or numbers ?


       

    • NexDroid
      Subscriber

      Here is a screenshot of a fresh new user named with only english letters after I've tried all steps in your post. 


       


      And here is set parameter screenshot


       


       


      I even renamed my PC name to English letters only and the error keeps showing up

    • tsiriaks
      Ansys Employee

      Can you post the screenshot of the 'set' command when you are logging in with the new/test username ?

    • NexDroid
      Subscriber

    • tsiriaks
      Ansys Employee

      This seems like a local admin account ? 


      Can you create a test user account with different name ?

    • NexDroid
      Subscriber

      Oh, my bad, sorry. Here is a new user's set command screenshot

    • tsiriaks
      Ansys Employee

      Try these again with this certain user account


      set PATH=C:WINDOWSsystem32;C:WINDOWS;C:WINDOWSSystem32Wbem


      "%AWP_ROOT195%ANSYSbinwinx64launcher.exe"


      In the Launcher window, select High Performance Computing setup -> Use Shared Memory Parallel (SMP) - Number of processes 1


      Then, post screenshot of MAPDL launcher and the error message window.


      Also, in CMD Prompt, type


      dxdiag


      then post the screenshots of all tabs here

    • NexDroid
      Subscriber

      So here is the warning messege, there was no pop up error window like before.



       


      And here are all windows of dxdiag








       

    • tsiriaks
      Ansys Employee

      Do you have any .err file under C:Program FilesANSYS IncANSYS Student  folder ?


      If so, please post the content of it.


      If not, can you try changing your default systems language to be English ?

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