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August 27, 2024 at 4:09 pmFrancis PoussinAnsys Employee
You can ask your question directly in the forum for Ansys Gateway powered by AWS
If you need to report a technical issue directly to Ansys, you can use the standard technical Support process.
1) if you are managed by an Ansys Channel Partner
Please contact your partner via their usual Support process
2) if you are directly supported by Ansys, then
Submit a Support Case via the Ansys Customer Support Space: https://customer.ansys.com/
- Summary: indicate “Ansys Gateway” + header of the issue
- Family: “Platform”
- Application: “ANSYS Cloud”
- Area:“N/A”
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