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August 23, 2024 at 9:47 pm
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August 27, 2024 at 11:26 pm
Ethan Keeler
Ansys EmployeeHi Arezoo,
Sorry about the trouble! Are you still receiving this error? Typically this error will show up if the file in your UNDO folder has become corrupted. You can check a few things:
1) Make sure that you have full read/write access to the Documents/Zemax/UNDO folder.2) If you have any cloud services, like Microsoft OneDrive, make sure that the files are being stored locally and not on a network location.
3) Trying saving the file and restarting OpticStudio.
Please let us know if you continue to see this error.
Ethan
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