Learning Forum

[ali_mohammad_vali]

Hi there,

I am having trouble installing an ANSYS license on my laptop. I've followed the instructions and used the ANSYS License Manager to install the license. However, when I try to upload the license by clicking the browse button and selecting a file with the ".lic" extension, the license manager does not upload the file.

 

Would you please help me?

 

Thanks,

Ali

[randyk]

Hi Ali,

Please provide details like OS, version of ANSYS License Manager, and screenshots.

If Windows, try rename the license file to "ansyslmd.lic"  and then place it in the folder:  C:\Program Files\ANSYS Inc\Shared Files\licensing\license_files
After doing that, start the ANSYS License Server using the ANSYS License Manager:  http://localhost:1084/
If failing to start, select "View FlexNet Debug log" option and share contents.

thanks
Randy

[ali_mohammad_vali]

Hi Randy,

I have Windows 11 installed on my laptop and License Manager 2024R1 installed. I did what you asked me, but I got the following message:

Below is the log files you asked for. I could attached it.

12:40:48 (lmgrd) -----------------------------------------------
12:40:48 (lmgrd)   Please Note:
12:40:48 (lmgrd) 
12:40:48 (lmgrd)   This log is intended for debug purposes only.
12:40:48 (lmgrd)   In order to capture accurate license
12:40:48 (lmgrd)   usage data into an organized repository,
12:40:48 (lmgrd)   please enable report logging. Use Flexera's
12:40:48 (lmgrd)   software license administration  solution,
12:40:48 (lmgrd)   FlexNet Manager, to  readily gain visibility
12:40:48 (lmgrd)   into license usage data and to create
12:40:48 (lmgrd)   insightful reports on critical information like
12:40:48 (lmgrd)   license availability and usage. FlexNet Manager
12:40:48 (lmgrd)   can be fully automated to run these reports on
12:40:48 (lmgrd)   schedule and can be used to track license
12:40:48 (lmgrd)   servers and usage across a heterogeneous
12:40:48 (lmgrd)   network of servers including Windows NT, Linux
12:40:48 (lmgrd)   and UNIX.
12:40:48 (lmgrd) 
12:40:48 (lmgrd) -----------------------------------------------
12:40:48 (lmgrd) 
12:40:48 (lmgrd) 
12:40:48 (lmgrd) Server's System Date and Time: Thu Jul 11 2024 12:40:48 Pacific Daylight Time
12:40:48 (lmgrd) pid 3584
12:40:48 (lmgrd) Changing message security level from -1 to 0
12:40:48 (lmgrd) SLOG: Summary LOG statistics is enabled.
12:41:01 (lmgrd) "ALI-LAPTOP-01": Not a valid server hostname, exiting.
12:41:01 (lmgrd) Valid license server system hosts are: "Lenovo-Laptop" 
12:41:01 (lmgrd) Using license file "C:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files\Ansys_license_454904_6a1acaf3.lic"
17:33:02 (lmgrd) -----------------------------------------------
17:33:02 (lmgrd)   Please Note:
17:33:02 (lmgrd) 
17:33:02 (lmgrd)   This log is intended for debug purposes only.
17:33:02 (lmgrd)   In order to capture accurate license
17:33:02 (lmgrd)   usage data into an organized repository,
17:33:02 (lmgrd)   please enable report logging. Use Flexera's
17:33:02 (lmgrd)   software license administration  solution,
17:33:02 (lmgrd)   FlexNet Manager, to  readily gain visibility
17:33:02 (lmgrd)   into license usage data and to create
17:33:02 (lmgrd)   insightful reports on critical information like
17:33:02 (lmgrd)   license availability and usage. FlexNet Manager
17:33:02 (lmgrd)   can be fully automated to run these reports on
17:33:02 (lmgrd)   schedule and can be used to track license
17:33:02 (lmgrd)   servers and usage across a heterogeneous
17:33:02 (lmgrd)   network of servers including Windows NT, Linux
17:33:02 (lmgrd)   and UNIX.
17:33:02 (lmgrd) 
17:33:02 (lmgrd) -----------------------------------------------
17:33:02 (lmgrd) 
17:33:02 (lmgrd) 
17:33:02 (lmgrd) Server's System Date and Time: Fri Jul 12 2024 17:33:02 Pacific Daylight Time
17:33:02 (lmgrd) pid 16556
17:33:02 (lmgrd) Changing message security level from -1 to 0
17:33:02 (lmgrd) SLOG: Summary LOG statistics is enabled.
17:33:15 (lmgrd) "ALI-LAPTOP-01": Not a valid server hostname, exiting.
17:33:15 (lmgrd) Valid license server system hosts are: "Lenovo-Laptop" 
17:33:15 (lmgrd) Using license file "C:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files\Ansys_license_454904_6a1acaf3.lic"
10:56:05 (lmgrd) -----------------------------------------------
10:56:05 (lmgrd)   Please Note:
10:56:05 (lmgrd) 
10:56:05 (lmgrd)   This log is intended for debug purposes only.
10:56:05 (lmgrd)   In order to capture accurate license
10:56:05 (lmgrd)   usage data into an organized repository,
10:56:05 (lmgrd)   please enable report logging. Use Flexera's
10:56:05 (lmgrd)   software license administration  solution,
10:56:05 (lmgrd)   FlexNet Manager, to  readily gain visibility
10:56:05 (lmgrd)   into license usage data and to create
10:56:05 (lmgrd)   insightful reports on critical information like
10:56:05 (lmgrd)   license availability and usage. FlexNet Manager
10:56:05 (lmgrd)   can be fully automated to run these reports on
10:56:05 (lmgrd)   schedule and can be used to track license
10:56:05 (lmgrd)   servers and usage across a heterogeneous
10:56:05 (lmgrd)   network of servers including Windows NT, Linux
10:56:05 (lmgrd)   and UNIX.
10:56:05 (lmgrd) 
10:56:05 (lmgrd) -----------------------------------------------
10:56:05 (lmgrd) 
10:56:05 (lmgrd) 
10:56:05 (lmgrd) Server's System Date and Time: Sun Jul 14 2024 10:56:05 Pacific Daylight Time
10:56:05 (lmgrd) pid 4556
10:56:05 (lmgrd) Changing message security level from -1 to 0
10:56:05 (lmgrd) SLOG: Summary LOG statistics is enabled.
10:56:18 (lmgrd) "ALI-LAPTOP-01": Not a valid server hostname, exiting.
10:56:18 (lmgrd) Valid license server system hosts are: "Lenovo-Laptop" 
10:56:18 (lmgrd) Using license file "C:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files\Ansys_license_454904_6a1acaf3.lic"

Thanks,

Ali

[ali_mohammad_vali]

I am unsure why it's trying to load "Ansys_license_454904_6a1acaf3.lic" while I asked it to load "ansyslmd.lic"

[randyk]

Hi Ali,

The ANSYS LMC will recognize all files as being "license" files -- in the "license_files" folder with the ".lic" extension.

Please do the following:
1. Stop the license server in the ANSYS License Management Center "LMC"
2. rename  "C:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files\Ansys_license_454904_6a1acaf3.lic"   to   "C:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files\Ansys_license_454904_6a1acaf3.lic_OLD"
3. Open the license file sent to you in MS Wordpad - after opening, select all and copy to clipboard
4. Create a new file in Notepad - paste the clipboad - save as newlicense.txt
5. Try installing the newlicense.txt  file you created in Notepad -- using the ANSYS LMC.

Does that result in  "C:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files\ansyslmd.lic"?
Does that resolve the issue?

thanks
Randy