LPBF Setup Wizard not working

- July 4, 2024 at 8:47 am
  
  danielpf
  Subscriber
  
  Hello,
  I want to do a thermal-structural analysis for a PBF process in Ansys Mechanical. For this I used the custom system "AM LPBF Thermal-Structural" in Workbench. I have loaded the LPBF Add-on, however when I want to start the Setup Wizard, it does not want to open. There is no error message occuring it just simply won't start (For comparison I also tried the DED Wizard, which also won't open). Also in general Ansys Mechanical seems to work fine, I did a static structural analysis that worked. I tried different ways on trouble shooting the problem and already reinstalled the whole software, to make sure everything is installed properly. It still does not work. I am also not sure if this has something to do with my license (research license from my university) or if it's just a setting I'm missing in the background? Any idea on how to solve this would be much appreciated!
- July 22, 2024 at 2:27 pm
  
  Ashish Khemka
  Forum Moderator
  
  Hi,
  Can you please check with the Account Manager on this issue? ANSYS Additive Suite not working w/ Research License
  Regards,
  Ashish Khemka