Ansys Learning Forum Forums Installation and Licensing Ansys Products ANSYS Mechanical won’t open and stays on Blank Gray Screen (Path environment va) Reply To: ANSYS Mechanical won’t open and stays on Blank Gray Screen (Path environment va)

Gary Stofan
Ansys Employee

 

As Administrator:
Run: C:\Program Files\ANSYS Inc\v241\ProductConfig.exe  
Select  Check for Required Prerequisites..
If needed Install Required Prerequisutes.
Then
 Unconfigure Products and CAD – Select ALL, then Next
Then
 Configure Products and CAD – Select ALL, then Next


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If you still have issues, open a File Explorer.
In the address bar, enter %TEMP%   
Press Enter.
This will redirect to your local TEMP folder 
See if there is an Ansys dmp file.
Let me know the file size.

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Let me know if this helps.



 

 

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