Reply To: ERROR: A general failure occurred during the solution process.

[Sampat Kumar]

Hi 
Thanks for your patience. 
We ansys employees are not allowed to access the external link or file. Someone outside of Ansys may help you in this case. 
Please try to select the adaptive size as "no" to set capture curvature/proximity and run with a very small size element. 
I am not able to see any connection branch in the model tree which means you have a single body. 
what error do you usually get after meshing with the global size?