Learning Forum

[Rtomazoni]

Hi,

 

I am facing problem to run Fluent on Ansys 2019R2

First when I am starting the program show the error related to hoops2300_x64_v140.dll

 

If i shut down my antivirus and disconnect from Internet I can "work" on fluent. 

However when I try to run the analyses shows up another error. 

Follow Problem Signature:

  Problem Event Name:	APPCRASH

  Application Name:	cx1940.exe

  Application Version:	0.0.0.0

  Application Timestamp:	5cb5e2bc

  Fault Module Name:	ddumd.dll

  Fault Module Version:	8.1.0.3038

  Fault Module Timestamp:	599f27eb

  Exception Code:	c0000005

  Exception Offset:	000000000004663f

  OS Version:	6.1.7601.2.1.0.256.48

  Locale ID:	1046

  Additional Information 1:	a022

  Additional Information 2:	a022207b811473a0cb684776f8ba07f2

  Additional Information 3:	b0f7

  Additional Information 4:	b0f7461202ff429b78254771c2d1d5a5

I have tryed to use the solution from post "/forum/forums/topic/ansys-fluent-2019r2-hangs-at-startup/"

Follow the print from my trials to solve the issue.

 

Using the command 

"%awp_root194%fluentntbinwin64fluent.exe" -r19.4.0 3d -g -t0

Shows the following image

and for "%awp_root194%..Shared FilesLicensingwinx64ansysli_util" -statli 2325@localhost

and using "%awp_root194%..Shared FilesLicensingwinx64ansysli_util" -checkout FLUENT_SOLVER

 

 

 

[tsiriaks]

Hi Rtomazoni,

Thank you very much for checking and following the old thread.

It seems you have a couple issues: Graphics related issue and anti-virus blocking processes issue.

For anti-virus, you should be able to turn it back on but just make sure that you add exclusions to the entire ANSYS Inc folder.

For graphics related issue, do you have either Nvidia or AMD graphics card ?

If so, please try updating its driver from its website (don't use Windows to update it).

If not, try updating your integrated graphics card driver via Windows Device Manager. Then from Fluent Launcher -> Show More Options -> Environment , add this 

LAUNCHER_FLUENT_OPTIONS=-driver msw

Let me know how it goes.

Thanks,

Win