We’re putting the final touches on our new badges platform. Badge issuance remains temporarily paused, but all completions are being recorded and will be fulfilled once the platform is live. Thank you for your patience.

Ansys Learning Forum › Forums › Discuss Simulation › Photonics › white screen error › Reply To: white screen error

May 1, 2024 at 6:40 pm
Lito
Ansys Employee

Hi Tan Tran, 

Delete the FDTD Solutions.ini and the rest of the Lumerical Product preference.ini files except the License.in file from your computer. See the KB for details. >>  Ansys Lumerical product preference files – Ansys Optics