randyk
Ansys Employee

Hi Saeid,

Make sure each involved computer can resolve the IP of the other involved computers.
ex:  'ping saeid_surface' from desktop-njrebou   should respond successfully. 

Your screenshot shows 2 solver engines running. 
That is one limitation with AnsoftRSMService, it has no scheduling capabilities and all jobs are run simultaniously.  
This could result in resource contention / solver failures.
Consider a 3rd party scheduler to avoid this situation.

Another item with Ansoftrsmservice, the solvers will run as the owner of the RSM service
-- Ansoftrsmservice is usually run as 'Local Service' user
-- To run solvers as a specified user, you would set the user/pass/domain in:  AEDT: Tools->Options->General Options->Remote Analysis (tab)