Error Licence Ansys Spaceclaim

- June 13, 2019 at 8:13 pm
  
  shazimy
  Subscriber
  
  Hello
  
  I am using Ansys for optimization, It shows an error when running SpaceClaim.
  
  I did not have the issue with the previous version.
  
  When closing the error box, next it opens the SpaceClaim with no issue.
  
  I need to resolve the issue since, in optimization, it should update in each design point.
  
  Would you please advice?
- June 13, 2019 at 9:08 pm
  
  shazimy
  Subscriber
  
  When opening the SpaceClaim afterward, you see the model and can work on that. While it shows these messages.
  
  "Additive Prep License Error"
  
  "Failed to create Direct3D11"
- June 14, 2019 at 9:50 am
  
  Rob
  Forum Moderator
  
  What were you trying to optimise? What version of the software are you using?
- June 14, 2019 at 1:34 pm
  
  shazimy
  Subscriber
  
  Hello,
  
  I am using design explore. The version is the latest R2.
  
  It does not have with the other versions.
  
  It is not a matter of optimization.
  
  It is a licence error. I noticed it happens when I am trying to open the Ansys mesh.
  
  I don't know what the feature 16064 is in the new version of Ansys 2019R2 so the licence asks for in which is not in the Ansys pool.
  
  To clarify, it in the new(latest) version on different computers and os. not on Ansys 2019R1 or older version.
  
  Shahab
- June 19, 2019 at 12:42 am
  
  tsiriaks
  Ansys Employee
  
  You can get rid of this license error by going to File -> SpaceClaim Options -> Add-ins -> Then, uncheck the 'Additive' box. Relaunch SpaceClaim.
  
  Thanks,
  
  Win