Learning Forum

[Erenc]

Greetings.

I just installed ansys academic version. I am taking a class about this and I know how to use workbench. But nothing is working correctly. Except few.
I can start WorkBench without problem
I can create standalone fluent, st-st thermal, static structural
I can create geometry with spaceclaim

But after that nothing works. When I right click and generate mesh, nothing happens. When I click update mesh from top bar, I get error . Etc.
(Update failed for the Model component in Steady-State Thermal.  Error updating cell Model in system Steady-State Thermal. View the messages in the Mechanical editor for more details.)

Also when I try to add boundary conditions in st-st thermal with right click, it also doesn't work. Actually I can click temperature, convection etc but nothing happens.

To be on the safe side, I was using fluent without legitimate license. I uninstalled it and installed academic version. It didnt work so I uninstalled in and re-installed, still same.

I tried to add multiple screenshots but its not allowed.

I hope we can figure this out because my final(next week) is on workbench.

Thank you in advance,
Eren.

[tsiriaks]

Hi Eren,

This is odd.

Try this,

close all ANSYS related applications, then rename the following folders to anything else (or you can just delete them)

C:UsersAppDataRoamingANSYS

C:UsersAppDataLocalSpaceClaim

C:UsersAppDataRoamingSpaceClaim

 

If this doesn't help, please open up CMD Prompt, then type

set

then enter. Post the output of this. 

 

Also, do you have any .err file under (default location) 

C:Program FilesANSYS Inc

C:Program FilesANSYS IncANSYS Student

 

Thanks,

Win

[Erenc]

Hello Mr. Win,

I deleted corresponding folders, problem still persist. I also should have mentioned, my oldest fluent was from ansys 16.
CMD gives following lines:

Thank you in advance,
Eren.

[tsiriaks]

Hi Eren,

Do you have any .err files under Program FilesANSYS IncANSYS Student  ?

When you uninstalled and reinstalled, did you completely remove 'ANSYS Inc' folder before re-installing the software ? If not, I would recommend to try again.

Also, open CMD Prompt, type

dxdiag

then post the screenshots of first tab and 'Display' tab.

Thanks,

Win

[Erenc]

Hello Mr. Win,

I forgot to mention, there was no .err file. I actually installed it to D drive, where previous install was on C drive. But I tried to delete all the remnants of Ansys by searching "Ansys" in drive and delete all the founding folders. I don't know if there is any better way to find all the remnants of previous install of Ansys.

[tsiriaks]

Hi Eren,

Thanks for the info.

Sorry, the Display tab has the scroll bar and it's missing one piece of info that I was looking for. 

In dxdiag, under Display tab -> Device , can you scroll down to the bottom and take the screenshot of that tab again ?

I would also recommend to try updating your Intel graphics driver or try rolling back the driver (all these can be done in Device Manager -> Display Adapters -> Properties -> Driver

Thanks,

Win

[Erenc]

Hello Mr. Win,

Here is corresponding screenshot, well, most of the applications uses Nvidia gtx1050ti so I havent realised that. Thank you, I'll update it immediately.

[tsiriaks]

Hi Eren,

Thanks for the info. Yes, some dedicated graphics card would be better than your integrated Intel graphics. However, I would note that even Nvidia gtx1050ti is not officially supported by ANSYS but I've also seen a lot of people successfully use this card with ANSYS.

Please keep us posted how it goes once you have a chance to try that card.

Thanks,

Win

[Erenc]

Mr. Win,

As I said I was using ANSYS 13- Fluent without any problem. I don't think this problem is related to graphic card in anyway. But I changed my settings, yes problem persist. Right click and doesn't work and error is still: "Mesh generation did not complete due to poor quality elements or incorrect input. Please try meshing with another mesh method or different mesh options."

As I mentioned before, is there any easier way to delete all the remnants of ansys after uninstall the program? I can be missing some. I think this error is somehow related to older ansys install files.

Thank you in advance.

[tsiriaks]

Eren,

This is the first time you mention the error message. The description in your original post is always somewhere along the line of 'nothing happens' , after clicking something.

If your error message is like this, this is the question for Physics Simulation  ->  Fluid Dynamics section. I'd recommend to create a new thread on there.

Thanks,

Win