Learning Forum

[Rishikesh Madhuvairy]

I recently installed Ansys Optics Launcher 2024 R1, and I was required to download the License Manager in order to obtain access to one of the applications (Planar silicon solar cell; HEAT, FEEM, CHARGE). I followed all necessary steps on https://optics.ansys.com/hc/en-us/articles/5524575275283 but when I open Ansys Client settings from the Optics "Licenses Portal", It shows an error in trying to connect my license. I figured this was because I had put a default port and "localhost" as my servers because my License Manager was running on the same computer as my Optics Program Files.

What I did to try and rectify the issue was I installed the License Manager, and it took me to the browser interface. There were a few PDF files given on the launch page, and I followed the instructions in those to obtain a legitimate license.

So on the browser, I went to "Add a new license" and I tried attaching my LICENSE.txt document which I found in the path: C:\Users\rishi\Downloads\ANSYSLICMAN_2024R1_WINX64, and it said this:

"Did not upload file - Error: A correctly formatted VENDOR line was not found in the license file."

I also tried connecting the license.rtf document which I somehow got in the path:

C:\Program Files\ANSYS Inc\ANSYS Optics\v241\Launcher

and it gave the same message. I don't really know what to do and which document to use in order to get my license configured, and I'm stuck. The diagnostics I got from this issue are at the end of this mail.


I also got a bunch of random files, some of which seem to be license texts, some simulation setups, and other files that I haven't tried or tested yet, and I wanted to know which one I am supposed to look into.

I found said additional documents in
C:\Program Files\ANSYS Inc\ANSYS Optics\v241\Launcher\licensingclient\winx64
and
C:\Program Files\ANSYS Inc\ANSYS Optics\v241\Launcher\licensingclient\winx64\LicensingSettingsUtility

respectively.

If someone could help me with this that would be amazing!





Here is the dialogue box with the code that ran, which popped up after these processes occured, for reference:

Creating temporary folder:
----------------------------

C:\Users\rishi\AppData\Local\Temp\AnsysDiagnostics_20240114094813

Getting system date:
----------------------

2024-01-14T04:18:13.232Z

Getting system information:
-----------------------------

{
"version": "4.34.23",
"system": {
"manufacturer": "LENOVO",
"model": "82R1",
"version": "IdeaPad 1 15ADA7",
"serial": "MP28TL1B",
"uuid": "40e07878-e08f-11ec-810f-e4a8dfce1df6",
"sku": "LENOVO_MT_82R1_BU_idea_FM_IdeaPad 1 15ADA7",
"virtual": false
},
"bios": {
"vendor": "LENOVO",
"version": "LENOVO - 1",
"releaseDate": "2022-03-08",
"revision": ""
},
"baseboard": {
"manufacturer": "LENOVO",
"model": "LNVNB161216",
"version": "SDK0T76486 WIN",
"serial": "MP28TL1B",
"assetTag": ""
},
"chassis": {
"manufacturer": "LENOVO",
"model": "",
"type": "Notebook",
"version": "IdeaPad 1 15ADA7",
"serial": "MP28TL1B",
"assetTag": "",
"sku": ""
},
"os": {
"platform": "win32",
"distro": "Microsoft Windows 11 Home Single Language",
"release": "10.0.22621",
"codename": "",
"kernel": "10.0.22621",
"arch": "x64",
"hostname": "Peterkeys",
"fqdn": "PETERKEYS.%USERDNSDOMAIN%",
"codepage": " 437",
"logofile": "windows",
"serial": "00356-24594-66338-AAOEM",
"build": "22621",
"servicepack": "0.0",
"uefi": false
},
"uuid": {
"os": "cb8abfaf-3575-4513-84fb-d9747bdcf0f1"
},
"versions": {
"kernel": "10.0.22621",
"openssl": "1.1.1",
"systemOpenssl": "",
"systemOpensslLib": "",
"node": "16.16.0",
"v8": "10.6.194.27-electron.0",
"npm": "",
"yarn": "",
"pm2": "",
"gulp": "",
"grunt": "",
"git": "",
"tsc": "",
"mysql": "",
"redis": "",
"mongodb": "",
"apache": "",
"nginx": "",
"php": "",
"docker": "",
"postfix": "",
"postgresql": "",
"perl": "",
"python": "",
"python3": "",
"pip": "",
"pip3": "",
"java": "",
"gcc": "",
"virtualbox": "",
"dotnet": ""
},
"cpu": {
"manufacturer": "AMD",
"brand": "Ryzen 3 3250U with Radeon Graphics",
"vendor": "AuthenticAMD",
"family": "23",
"model": "24",
"stepping": "1",
"revision": "6145",
"voltage": "",
"speed": "2.5",
"speedmin": "",
"speedmax": "2.60",
"governor": "",
"cores": 4,
"physicalCores": 2,
"processors": 1,
"socket": "None",
"cache": {
"l1d": 0,
"l1i": 0,
"l2": 1048576,
"l3": 4194304
},
"flags": "de pse tsc msr sep mtrr mca cmov psn clfsh ds mmx fxsr sse sse2 ss htt tm ia64 pbe"
},
"graphics": {
"controllers": [
{
"vendor": "Advanced Micro Devices, Inc.",
"model": "AMD Radeon(TM) Vega 3 Graphics",
"bus": "PCI",
"vram": 2048,
"vramDynamic": true,
"subDeviceId": "381C17AA"
}
],
"displays": [
{
"vendor": "(Standard monitor types)",
"model": "Generic PnP Monitor",
"deviceName": "\\\\.\\DISPLAY1",
"main": true,
"builtin": true,
"connection": "INTERNAL",
"resolutionx": 1920,
"resolutiony": 1080,
"sizex": 34,
"sizey": 19,
"pixeldepth": 32,
"currentResX": 1536,
"currentResY": 864,
"positionX": 0,
"positionY": 0,
"currentRefreshRate": 60
}
]
},
"net": [
{
"iface": "Wi-Fi",
"ifaceName": "Realtek 8822CE Wireless LAN 802.11ac PCI-E NIC",
"ip4": "192.168.68.111",
"ip4subnet": "255.255.255.0",
"ip6": "fe80::fae3:43fa:66e0:b6ee",
"ip6subnet": "ffff:ffff:ffff:ffff::",
"mac": "3c:55:76:22:3e:8b",
"internal": false,
"virtual": false,
"operstate": "up",
"type": "wireless",
"duplex": "",
"mtu": "",
"speed": 325,
"dhcp": "true",
"dnsSuffix": "",
"ieee8021xAuth": "Not defined",
"ieee8021xState": "Disabled",
"carrierChanges": 0
},
{
"iface": "Loopback Pseudo-Interface 1",
"ifaceName": "Loopback Pseudo-Interface 1",
"ip4": "127.0.0.1",
"ip4subnet": "255.0.0.0",
"ip6": "::1",
"ip6subnet": "ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff",
"mac": "00:00:00:00:00:00",
"internal": true,
"virtual": false,
"operstate": "down",
"type": "",
"duplex": "",
"mtu": "",
"speed": -1,
"dhcp": false,
"dnsSuffix": "",
"ieee8021xAuth": "Not defined",
"ieee8021xState": "Disabled",
"carrierChanges": 0
},
{
"iface": "Bluetooth Device (Personal Area Network)",
"ifaceName": "Bluetooth Device (Personal Area Network)",
"ip4": "",
"ip4subnet": "",
"ip6": "",
"ip6subnet": "",
"mac": "3c:55:76:22:3e:8c",
"virtual": false,
"operstate": "down",
"type": "wired",
"duplex": "",
"mtu": "",
"speed": 3,
"dhcp": "true",
"dnsSuffix": "",
"ieee8021xAuth": "Not defined",
"ieee8021xState": "Disabled",
"carrierChanges": 0
}
],
"memLayout": [
{
"size": 8589934592,
"bank": "P0 CHANNEL B",
"type": "Unknown",
"clockSpeed": 2400,
"formFactor": "SODIMM",
"manufacturer": "Ramaxel Technology",
"partNum": "RMSA3310MF96HAF-3200",
"serialNum": "11AE44D2",
"voltageConfigured": 1.2,
"voltageMin": 1.2,
"voltageMax": 1.2
}
],
"diskLayout": [
{
"device": "",
"type": "SSD",
"name": "Micron MTFDHBA512QFD",
"vendor": "(Standard disk drives)",
"size": 512105932800,
"bytesPerSector": 512,
"totalCylinders": 62260,
"totalHeads": 255,
"totalSectors": 1000206900,
"totalTracks": 15876300,
"tracksPerCylinder": 255,
"sectorsPerTrack": 63,
"firmwareRevision": "0013P6LN",
"serialNum": "00A0_7501_3689_B4FE.",
"interfaceType": "NVMe",
"smartStatus": "Ok"
}
]
}

Getting environment variables:
--------------------------------

{
"ALLUSERSPROFILE": "C:\\ProgramData",
"ANSYSEMSV_ROOT232": "C:\\Program Files\\AnsysEM\\Ansys Student\\v232\\Win64",
"ANSYSLIC_DIR": "C:\\Program Files\\ANSYS Inc\\Shared Files\\Licensing",
"APPDATA": "C:\\Users\\rishi\\AppData\\Roaming",
"CommonProgramFiles": "C:\\Program Files\\Common Files",
"CommonProgramFiles(x86)": "C:\\Program Files (x86)\\Common Files",
"CommonProgramW6432": "C:\\Program Files\\Common Files",
"COMPUTERNAME": "PETERKEYS",
"ComSpec": "C:\\WINDOWS\\system32\\cmd.exe",
"DriverData": "C:\\Windows\\System32\\Drivers\\DriverData",
"HOME": "C:\\Users\\rishi",
"HOMEDRIVE": "C:",
"HOMEPATH": "\\Users\\rishi",
"INTEL_LICENSE_FILE": "C:\\Program Files (x86)\\Common Files\\Intel\\Licenses",
"I_MPI_ROOT": "C:\\Program Files (x86)\\IntelSWToolsMPI\\compilers_and_libraries_2020.4.321\\windows\\mpi",
"LOCALAPPDATA": "C:\\Users\\rishi\\AppData\\Local",
"LOGONSERVER": "\\\\PETERKEYS",
"MSMPI_BENCHMARKS": "C:\\Program Files\\Microsoft MPI\\Benchmarks\\",
"MSMPI_BIN": "C:\\Program Files\\Microsoft MPI\\Bin\\",
"NUMBER_OF_PROCESSORS": "4",
"OneDrive": "C:\\Users\\rishi\\OneDrive",
"OneDriveConsumer": "C:\\Users\\rishi\\OneDrive",
"ORIGINAL_XDG_CURRENT_DESKTOP": "undefined",
"OS": "Windows_NT",
"Path": "C:\\Program Files\\Microsoft MPI\\Bin\\;C:\\Program Files (x86)\\IntelSWToolsMPI\\compilers_and_libraries_2020.4.321\\windows\\mpi\\intel64\\bin;C:\\WINDOWS\\system32;C:\\WINDOWS;C:\\WINDOWS\\System32\\Wbem;C:\\WINDOWS\\System32\\WindowsPowerShell\\v1.0\\;C:\\WINDOWS\\System32\\OpenSSH\\;C:\\Users\\rishi\\AppData\\Local\\Microsoft\\WindowsApps",
"PATHEXT": ".COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC",
"PROCESSOR_ARCHITECTURE": "AMD64",
"PROCESSOR_IDENTIFIER": "AMD64 Family 23 Model 24 Stepping 1, AuthenticAMD",
"PROCESSOR_LEVEL": "23",
"PROCESSOR_REVISION": "1801",
"ProgramData": "C:\\ProgramData",
"ProgramFiles": "C:\\Program Files",
"ProgramFiles(x86)": "C:\\Program Files (x86)",
"ProgramW6432": "C:\\Program Files",
"PSModulePath": "C:\\Program Files\\WindowsPowerShell\\Modules;C:\\WINDOWS\\system32\\WindowsPowerShell\\v1.0\\Modules",
"PUBLIC": "C:\\Users\\Public",
"SIMPLORER_HOME": "C:\\Program Files\\AnsysEM\\Ansys Student\\v232\\Win64",
"SIWAVE_INSTALL_DIR": "C:\\Program Files\\AnsysEM\\Ansys Student\\v232\\Win64",
"SSL_CERT_DIR": "C:\\Users\\rishi\\.local\\win-ca\\pem",
"SystemDrive": "C:",
"SystemRoot": "C:\\WINDOWS",
"TEMP": "C:\\Users\\rishi\\AppData\\Local\\Temp",
"TMP": "C:\\Users\\rishi\\AppData\\Local\\Temp",
"USERDOMAIN": "PETERKEYS",
"USERDOMAIN_ROAMINGPROFILE": "PETERKEYS",
"USERNAME": "rishi",
"USERPROFILE": "C:\\Users\\rishi",
"windir": "C:\\WINDOWS",
"__COMPAT_LAYER": "Installer"
}

Getting firewall settings:
----------------------------

netsh firewall show allowedprogram

Allowed programs configuration for Domain profile:
Mode Traffic direction Name / Program
-------------------------------------------------------------------
Enable Inbound Lumerical v241 INTERCONNECT MS MPI / C:\Program Files\Lumerical\v241\bin\interconnect-msmpi.exe
Enable Inbound Lumerical v241 INTERCONNECT Intel MPI / C:\Program Files\Lumerical\v241\bin\interconnect-impi.exe
Enable Inbound Lumerical v241 MQW MS MPI / C:\Program Files\Lumerical\v241\bin\mqw-engine-msmpi.exe
Enable Inbound Lumerical v241 MQW Intel MPI / C:\Program Files\Lumerical\v241\bin\mqw-engine-impi.exe
Enable Inbound Lumerical v241 MQW / C:\Program Files\Lumerical\v241\bin\mqw-engine.exe
Enable Inbound Lumerical v241 FEEM MS MPI / C:\Program Files\Lumerical\v241\bin\feem-engine-msmpi.exe
Enable Inbound Lumerical v241 FEEM Intel MPI / C:\Program Files\Lumerical\v241\bin\feem-engine-impi.exe
Enable Inbound Lumerical v241 FEEM / C:\Program Files\Lumerical\v241\bin\feem-engine.exe
Enable Inbound Lumerical v241 DGTD MS MPI / C:\Program Files\Lumerical\v241\bin\dgtd-engine-msmpi.exe
Enable Inbound Lumerical v241 DGTD Intel MPI / C:\Program Files\Lumerical\v241\bin\dgtd-engine-impi.exe
Enable Inbound Lumerical v241 DGTD / C:\Program Files\Lumerical\v241\bin\dgtd-engine.exe
Enable Inbound Lumerical v241 HEAT MS MPI / C:\Program Files\Lumerical\v241\bin\thermal-engine-msmpi.exe
Enable Inbound Lumerical v241 HEAT Intel MPI / C:\Program Files\Lumerical\v241\bin\thermal-engine-impi.exe
Enable Inbound Lumerical v241 HEAT / C:\Program Files\Lumerical\v241\bin\thermal-engine.exe
Enable Inbound Lumerical v241 CHARGE MS MPI / C:\Program Files\Lumerical\v241\bin\device-engine-msmpi.exe
Enable Inbound Lumerical v241 CHARGE Intel MPI / C:\Program Files\Lumerical\v241\bin\device-engine-impi.exe
Enable Inbound Lumerical v241 CHARGE / C:\Program Files\Lumerical\v241\bin\device-engine.exe
Enable Inbound Lumerical v241 MODE EME MS MPI / C:\Program Files\Lumerical\v241\bin\eme-engine-msmpi.exe
Enable Inbound Lumerical v241 MODE EME Intel MPI / C:\Program Files\Lumerical\v241\bin\eme-engine-impi.exe
Enable Inbound Lumerical v241 MODE EME / C:\Program Files\Lumerical\v241\bin\eme-engine.exe
Enable Inbound Lumerical v241 MODE VarFDTD MS MPI / C:\Program Files\Lumerical\v241\bin\varfdtd-engine-msmpi.exe
Enable Inbound Lumerical v241 MODE VarFDTD Intel MPI / C:\Program Files\Lumerical\v241\bin\varfdtd-engine-impi.exe
Enable Inbound Lumerical v241 MODE VarFDTD / C:\Program Files\Lumerical\v241\bin\varfdtd-engine.exe
Enable Inbound Lumerical v241 MODE FD MS MPI / C:\Program Files\Lumerical\v241\bin\fd-engine-msmpi.exe
Enable Inbound Lumerical v241 MODE FD Intel MPI / C:\Program Files\Lumerical\v241\bin\fd-engine-impi.exe
Enable Inbound Lumerical v241 MODE FD / C:\Program Files\Lumerical\v241\bin\fd-engine.exe
Enable Inbound Lumerical v241 RCWA MS MPI / C:\Program Files\Lumerical\v241\bin\rcwa-engine-msmpi.exe
Enable Inbound Lumerical v241 RCWA Intel MPI / C:\Program Files\Lumerical\v241\bin\rcwa-engine-impi.exe
Enable Inbound Lumerical v241 RCWA / C:\Program Files\Lumerical\v241\bin\rcwa-engine.exe
Enable Inbound Lumerical v241 FDTD MS MPI / C:\Program Files\Lumerical\v241\bin\fdtd-engine-msmpi.exe
Enable Inbound Lumerical v241 FDTD Intel MPI / C:\Program Files\Lumerical\v241\bin\fdtd-engine-impi.exe
Enable Inbound Lumerical v241 FDTD / C:\Program Files\Lumerical\v241\bin\fdtd-engine.exe
Enable Inbound Lumerical v241 CPI MS MPI / C:\Program Files\Lumerical\v241\mpitest\cpi-msmpi.exe
Enable Inbound Lumerical v241 CPI / C:\Program Files\Lumerical\v241\mpitest\cpi.exe
Enable Inbound Lumerical v241 CPI Intel MPI / C:\Program Files\Lumerical\v241\mpitest\cpi-impi.exe
Enable Inbound Optics Lumerical v241 Ansys Licensing Client / C:\Program Files\Lumerical\v241\licensingclient\winx64\ansyscl.exe
Enable Inbound Optics v241 Ansys Licensing Client / C:\Program Files\ANSYS Inc\ANSYS Optics\v241\Launcher\licensingclient\winx64\ansyscl.exe
Enable Inbound AnyDesk / C:\Program Files (x86)\AnyDesk\AnyDesk.exe
Enable Inbound Lumerical v232 INTERCONNECT MS MPI / C:\Program Files\Lumerical\v232\bin\interconnect-msmpi.exe
Enable Inbound Lumerical v232 INTERCONNECT Intel MPI / C:\Program Files\Lumerical\v232\bin\interconnect-impi.exe
Enable Inbound Lumerical v232 MQW MS MPI / C:\Program Files\Lumerical\v232\bin\mqw-engine-msmpi.exe
Enable Inbound Lumerical v232 MQW Intel MPI / C:\Program Files\Lumerical\v232\bin\mqw-engine-impi.exe
Enable Inbound Lumerical v232 MQW / C:\Program Files\Lumerical\v232\bin\mqw-engine.exe
Enable Inbound Lumerical v232 FEEM MS MPI / C:\Program Files\Lumerical\v232\bin\feem-engine-msmpi.exe
Enable Inbound Lumerical v232 FEEM Intel MPI / C:\Program Files\Lumerical\v232\bin\feem-engine-impi.exe
Enable Inbound Lumerical v232 FEEM / C:\Program Files\Lumerical\v232\bin\feem-engine.exe
Enable Inbound Lumerical v232 DGTD MS MPI / C:\Program Files\Lumerical\v232\bin\dgtd-engine-msmpi.exe
Enable Inbound Lumerical v232 DGTD Intel MPI / C:\Program Files\Lumerical\v232\bin\dgtd-engine-impi.exe
Enable Inbound Lumerical v232 DGTD / C:\Program Files\Lumerical\v232\bin\dgtd-engine.exe
Enable Inbound Lumerical v232 HEAT MS MPI / C:\Program Files\Lumerical\v232\bin\thermal-engine-msmpi.exe
Enable Inbound Lumerical v232 HEAT Intel MPI / C:\Program Files\Lumerical\v232\bin\thermal-engine-impi.exe
Enable Inbound Lumerical v232 HEAT / C:\Program Files\Lumerical\v232\bin\thermal-engine.exe
Enable Inbound Lumerical v232 CHARGE MS MPI / C:\Program Files\Lumerical\v232\bin\device-engine-msmpi.exe
Enable Inbound Lumerical v232 CHARGE Intel MPI / C:\Program Files\Lumerical\v232\bin\device-engine-impi.exe
Enable Inbound Lumerical v232 CHARGE / C:\Program Files\Lumerical\v232\bin\device-engine.exe
Enable Inbound Lumerical v232 MODE EME MS MPI / C:\Program Files\Lumerical\v232\bin\eme-engine-msmpi.exe
Enable Inbound Lumerical v232 MODE EME Intel MPI / C:\Program Files\Lumerical\v232\bin\eme-engine-impi.exe
Enable Inbound Lumerical v232 MODE EME / C:\Program Files\Lumerical\v232\bin\eme-engine.exe
Enable Inbound Lumerical v232 MODE VarFDTD MS MPI / C:\Program Files\Lumerical\v232\bin\varfdtd-engine-msmpi.exe
Enable Inbound Lumerical v232 MODE VarFDTD Intel MPI / C:\Program Files\Lumerical\v232\bin\varfdtd-engine-impi.exe
Enable Inbound Lumerical v232 MODE VarFDTD / C:\Program Files\Lumerical\v232\bin\varfdtd-engine.exe
Enable Inbound Lumerical v232 MODE FD MS MPI / C:\Program Files\Lumerical\v232\bin\fd-engine-msmpi.exe
Enable Inbound Lumerical v232 MODE FD Intel MPI / C:\Program Files\Lumerical\v232\bin\fd-engine-impi.exe
Enable Inbound Lumerical v232 MODE FD / C:\Program Files\Lumerical\v232\bin\fd-engine.exe
Enable Inbound Lumerical v232 RCWA MS MPI / C:\Program Files\Lumerical\v232\bin\rcwa-engine-msmpi.exe
Enable Inbound Lumerical v232 RCWA Intel MPI / C:\Program Files\Lumerical\v232\bin\rcwa-engine-impi.exe
Enable Inbound Lumerical v232 RCWA / C:\Program Files\Lumerical\v232\bin\rcwa-engine.exe
Enable Inbound Lumerical v232 FDTD MS MPI / C:\Program Files\Lumerical\v232\bin\fdtd-engine-msmpi.exe
Enable Inbound Lumerical v232 FDTD Intel MPI / C:\Program Files\Lumerical\v232\bin\fdtd-engine-impi.exe
Enable Inbound Lumerical v232 FDTD / C:\Program Files\Lumerical\v232\bin\fdtd-engine.exe
Enable Inbound Lumerical v232 CPI MS MPI / C:\Program Files\Lumerical\v232\mpitest\cpi-msmpi.exe
Enable Inbound Lumerical v232 CPI MPICH2 / C:\Program Files\Lumerical\v232\mpitest\cpi-mpich2.exe
Enable Inbound Lumerical v232 CPI Intel MPI / C:\Program Files\Lumerical\v232\mpitest\cpi-impi.exe
Enable Inbound Optics Lumerical v232 Ansys Licensing Client / C:\Program Files\Lumerical\v232\licensingclient\winx64\ansyscl.exe
Enable Inbound Optics v232 Ansys Licensing Client / C:\Program Files\ANSYS Inc\ANSYS Optics\v232\Launcher\licensingclient\winx64\ansyscl.exe
Enable Inbound Ansoft Desktop Proxy / C:\Program Files\AnsysEM\Ansys Student\v232\Win64\desktopproxy.exe
Enable Inbound Ansys Electronics Desktop Student 2023.2 / C:\Program Files\AnsysEM\Ansys Student\v232\Win64\ansysedtsv.exe

Allowed programs configuration for Standard profile:
Mode Traffic direction Name / Program
-------------------------------------------------------------------
Enable Inbound Lumerical v241 INTERCONNECT MS MPI / C:\Program Files\Lumerical\v241\bin\interconnect-msmpi.exe
Enable Inbound Lumerical v241 INTERCONNECT Intel MPI / C:\Program Files\Lumerical\v241\bin\interconnect-impi.exe
Enable Inbound Lumerical v241 MQW MS MPI / C:\Program Files\Lumerical\v241\bin\mqw-engine-msmpi.exe
Enable Inbound Lumerical v241 MQW Intel MPI / C:\Program Files\Lumerical\v241\bin\mqw-engine-impi.exe
Enable Inbound Lumerical v241 MQW / C:\Program Files\Lumerical\v241\bin\mqw-engine.exe
Enable Inbound Lumerical v241 FEEM MS MPI / C:\Program Files\Lumerical\v241\bin\feem-engine-msmpi.exe
Enable Inbound Lumerical v241 FEEM Intel MPI / C:\Program Files\Lumerical\v241\bin\feem-engine-impi.exe
Enable Inbound Lumerical v241 FEEM / C:\Program Files\Lumerical\v241\bin\feem-engine.exe
Enable Inbound Lumerical v241 DGTD MS MPI / C:\Program Files\Lumerical\v241\bin\dgtd-engine-msmpi.exe
Enable Inbound Lumerical v241 DGTD Intel MPI / C:\Program Files\Lumerical\v241\bin\dgtd-engine-impi.exe
Enable Inbound Lumerical v241 DGTD / C:\Program Files\Lumerical\v241\bin\dgtd-engine.exe
Enable Inbound Lumerical v241 HEAT MS MPI / C:\Program Files\Lumerical\v241\bin\thermal-engine-msmpi.exe
Enable Inbound Lumerical v241 HEAT Intel MPI / C:\Program Files\Lumerical\v241\bin\thermal-engine-impi.exe
Enable Inbound Lumerical v241 HEAT / C:\Program Files\Lumerical\v241\bin\thermal-engine.exe
Enable Inbound Lumerical v241 CHARGE MS MPI / C:\Program Files\Lumerical\v241\bin\device-engine-msmpi.exe
Enable Inbound Lumerical v241 CHARGE Intel MPI / C:\Program Files\Lumerical\v241\bin\device-engine-impi.exe
Enable Inbound Lumerical v241 CHARGE / C:\Program Files\Lumerical\v241\bin\device-engine.exe
Enable Inbound Lumerical v241 MODE EME MS MPI / C:\Program Files\Lumerical\v241\bin\eme-engine-msmpi.exe
Enable Inbound Lumerical v241 MODE EME Intel MPI / C:\Program Files\Lumerical\v241\bin\eme-engine-impi.exe
Enable Inbound Lumerical v241 MODE EME / C:\Program Files\Lumerical\v241\bin\eme-engine.exe
Enable Inbound Lumerical v241 MODE VarFDTD MS MPI / C:\Program Files\Lumerical\v241\bin\varfdtd-engine-msmpi.exe
Enable Inbound Lumerical v241 MODE VarFDTD Intel MPI / C:\Program Files\Lumerical\v241\bin\varfdtd-engine-impi.exe
Enable Inbound Lumerical v241 MODE VarFDTD / C:\Program Files\Lumerical\v241\bin\varfdtd-engine.exe
Enable Inbound Lumerical v241 MODE FD MS MPI / C:\Program Files\Lumerical\v241\bin\fd-engine-msmpi.exe
Enable Inbound Lumerical v241 MODE FD Intel MPI / C:\Program Files\Lumerical\v241\bin\fd-engine-impi.exe
Enable Inbound Lumerical v241 MODE FD / C:\Program Files\Lumerical\v241\bin\fd-engine.exe
Enable Inbound Lumerical v241 RCWA MS MPI / C:\Program Files\Lumerical\v241\bin\rcwa-engine-msmpi.exe
Enable Inbound Lumerical v241 RCWA Intel MPI / C:\Program Files\Lumerical\v241\bin\rcwa-engine-impi.exe
Enable Inbound Lumerical v241 RCWA / C:\Program Files\Lumerical\v241\bin\rcwa-engine.exe
Enable Inbound Lumerical v241 FDTD MS MPI / C:\Program Files\Lumerical\v241\bin\fdtd-engine-msmpi.exe
Enable Inbound Lumerical v241 FDTD Intel MPI / C:\Program Files\Lumerical\v241\bin\fdtd-engine-impi.exe
Enable Inbound Lumerical v241 FDTD / C:\Program Files\Lumerical\v241\bin\fdtd-engine.exe
Enable Inbound Lumerical v241 CPI MS MPI / C:\Program Files\Lumerical\v241\mpitest\cpi-msmpi.exe
Enable Inbound Lumerical v241 CPI / C:\Program Files\Lumerical\v241\mpitest\cpi.exe
Enable Inbound Lumerical v241 CPI Intel MPI / C:\Program Files\Lumerical\v241\mpitest\cpi-impi.exe
Enable Inbound Optics Lumerical v241 Ansys Licensing Client / C:\Program Files\Lumerical\v241\licensingclient\winx64\ansyscl.exe
Enable Inbound Optics v241 Ansys Licensing Client / C:\Program Files\ANSYS Inc\ANSYS Optics\v241\Launcher\licensingclient\winx64\ansyscl.exe
Enable Inbound AnyDesk / C:\Program Files (x86)\AnyDesk\AnyDesk.exe
Enable Inbound Lumerical v232 INTERCONNECT MS MPI / C:\Program Files\Lumerical\v232\bin\interconnect-msmpi.exe
Enable Inbound Lumerical v232 INTERCONNECT Intel MPI / C:\Program Files\Lumerical\v232\bin\interconnect-impi.exe
Enable Inbound Lumerical v232 MQW MS MPI / C:\Program Files\Lumerical\v232\bin\mqw-engine-msmpi.exe
Enable Inbound Lumerical v232 MQW Intel MPI / C:\Program Files\Lumerical\v232\bin\mqw-engine-impi.exe
Enable Inbound Lumerical v232 MQW / C:\Program Files\Lumerical\v232\bin\mqw-engine.exe
Enable Inbound Lumerical v232 FEEM MS MPI / C:\Program Files\Lumerical\v232\bin\feem-engine-msmpi.exe
Enable Inbound Lumerical v232 FEEM Intel MPI / C:\Program Files\Lumerical\v232\bin\feem-engine-impi.exe
Enable Inbound Lumerical v232 FEEM / C:\Program Files\Lumerical\v232\bin\feem-engine.exe
Enable Inbound Lumerical v232 DGTD MS MPI / C:\Program Files\Lumerical\v232\bin\dgtd-engine-msmpi.exe
Enable Inbound Lumerical v232 DGTD Intel MPI / C:\Program Files\Lumerical\v232\bin\dgtd-engine-impi.exe
Enable Inbound Lumerical v232 DGTD / C:\Program Files\Lumerical\v232\bin\dgtd-engine.exe
Enable Inbound Lumerical v232 HEAT MS MPI / C:\Program Files\Lumerical\v232\bin\thermal-engine-msmpi.exe
Enable Inbound Lumerical v232 HEAT Intel MPI / C:\Program Files\Lumerical\v232\bin\thermal-engine-impi.exe
Enable Inbound Lumerical v232 HEAT / C:\Program Files\Lumerical\v232\bin\thermal-engine.exe
Enable Inbound Lumerical v232 CHARGE MS MPI / C:\Program Files\Lumerical\v232\bin\device-engine-msmpi.exe
Enable Inbound Lumerical v232 CHARGE Intel MPI / C:\Program Files\Lumerical\v232\bin\device-engine-impi.exe
Enable Inbound Lumerical v232 CHARGE / C:\Program Files\Lumerical\v232\bin\device-engine.exe
Enable Inbound Lumerical v232 MODE EME MS MPI / C:\Program Files\Lumerical\v232\bin\eme-engine-msmpi.exe
Enable Inbound Lumerical v232 MODE EME Intel MPI / C:\Program Files\Lumerical\v232\bin\eme-engine-impi.exe
Enable Inbound Lumerical v232 MODE EME / C:\Program Files\Lumerical\v232\bin\eme-engine.exe
Enable Inbound Lumerical v232 MODE VarFDTD MS MPI / C:\Program Files\Lumerical\v232\bin\varfdtd-engine-msmpi.exe
Enable Inbound Lumerical v232 MODE VarFDTD Intel MPI / C:\Program Files\Lumerical\v232\bin\varfdtd-engine-impi.exe
Enable Inbound Lumerical v232 MODE VarFDTD / C:\Program Files\Lumerical\v232\bin\varfdtd-engine.exe
Enable Inbound Lumerical v232 MODE FD MS MPI / C:\Program Files\Lumerical\v232\bin\fd-engine-msmpi.exe
Enable Inbound Lumerical v232 MODE FD Intel MPI / C:\Program Files\Lumerical\v232\bin\fd-engine-impi.exe
Enable Inbound Lumerical v232 MODE FD / C:\Program Files\Lumerical\v232\bin\fd-engine.exe
Enable Inbound Lumerical v232 RCWA MS MPI / C:\Program Files\Lumerical\v232\bin\rcwa-engine-msmpi.exe
Enable Inbound Lumerical v232 RCWA Intel MPI / C:\Program Files\Lumerical\v232\bin\rcwa-engine-impi.exe
Enable Inbound Lumerical v232 RCWA / C:\Program Files\Lumerical\v232\bin\rcwa-engine.exe
Enable Inbound Lumerical v232 FDTD MS MPI / C:\Program Files\Lumerical\v232\bin\fdtd-engine-msmpi.exe
Enable Inbound Lumerical v232 FDTD Intel MPI / C:\Program Files\Lumerical\v232\bin\fdtd-engine-impi.exe
Enable Inbound Lumerical v232 FDTD / C:\Program Files\Lumerical\v232\bin\fdtd-engine.exe
Enable Inbound Lumerical v232 CPI MS MPI / C:\Program Files\Lumerical\v232\mpitest\cpi-msmpi.exe
Enable Inbound Lumerical v232 CPI MPICH2 / C:\Program Files\Lumerical\v232\mpitest\cpi-mpich2.exe
Enable Inbound Lumerical v232 CPI Intel MPI / C:\Program Files\Lumerical\v232\mpitest\cpi-impi.exe
Enable Inbound Optics Lumerical v232 Ansys Licensing Client / C:\Program Files\Lumerical\v232\licensingclient\winx64\ansyscl.exe
Enable Inbound Optics v232 Ansys Licensing Client / C:\Program Files\ANSYS Inc\ANSYS Optics\v232\Launcher\licensingclient\winx64\ansyscl.exe
Enable Inbound Ansoft Desktop Proxy / C:\Program Files\AnsysEM\Ansys Student\v232\Win64\desktopproxy.exe
Enable Inbound Ansys Electronics Desktop Student 2023.2 / C:\Program Files\AnsysEM\Ansys Student\v232\Win64\ansysedtsv.exe

IMPORTANT: Command executed successfully.
However, "netsh firewall" is deprecated;
use "netsh advfirewall firewall" instead.
For more information on using "netsh advfirewall firewall" commands
instead of "netsh firewall", see KB article 947709
at https://go.microsoft.com/fwlink/?linkid=121488 .





Getting available license information:
----------------------------------------


Checking FNO server...
----------------------

ping ansys-fno.flexnetoperations.com
WARNING: ansys-fno.flexnetoperations.com is not reachable.

Checking LAAS server...
-----------------------

curl -v https://laas.fnocc.com -o C:\Users\rishi\AppData\Local\Temp\.ansys\laas_output.log

% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed

0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0* Trying 44.238.217.183:443...
* Connected to laas.fnocc.com (44.238.217.183) port 443
* schannel: disabled automatic use of client certificate
* ALPN: curl offers http/1.1

0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0* ALPN: server accepted http/1.1
* using HTTP/1.1

0 0 0 0 0 0 0 0 --:--:-- 0:00:02 --:--:-- 0> GET / HTTP/1.1

> Host: laas.fnocc.com

> User-Agent: curl/8.4.0

> Accept: */*

>

* schannel: remote party requests renegotiation
* schannel: renegotiating SSL/TLS connection
* schannel: SSL/TLS connection renegotiated
* schannel: remote party requests renegotiation
* schannel: renegotiating SSL/TLS connection
* schannel: SSL/TLS connection renegotiated
< HTTP/1.1 302

< Date: Sun, 14 Jan 2024 04:18:59 GMT

< Content-Length: 0

< Connection: keep-alive

< Set-Cookie: laas-cookie=41229005d91c72dcd8444b201bc041a1|1169eb77ada69db09cacdf5b49a61b8d; Expires=Sun, 14-Jan-24 05:18:59 GMT; Max-Age=3600; Path=/; Secure; HttpOnly

< Set-Cookie: JSESSIONID=BEC463BF26A79E1D59D33A5B5D348C93; Path=/; Secure; HttpOnly

< X-Content-Type-Options: nosniff

< X-XSS-Protection: 1; mode=block

< Cache-Control: no-cache, no-store, max-age=0, must-revalidate

< Pragma: no-cache

< Expires: 0

< Strict-Transport-Security: max-age=15724800; includeSubDomains

< X-Frame-Options: DENY

< Location: https://laas.fnocc.com/login

< Content-Language: en-US

< X-Forwarded-For: 49.43.240.134

<


0 0 0 0 0 0 0 0 --:--:-- 0:00:02 --:--:-- 0
* Connection #0 to host laas.fnocc.com left intact


Checking proxy settings...
--------------------------

[object Object]

Checking network interfaces...
------------------------------


Windows IP Configuration

Host Name . . . . . . . . . . . . : Peterkeys
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Local Area Connection* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 3E-55-76-22-3E-8B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : BE-55-76-22-3E-8B
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek 8822CE Wireless LAN 802.11ac PCI-E NIC
Physical Address. . . . . . . . . : 3C-55-76-22-3E-8B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::fae3:43fa:66e0:b6ee%6(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.68.111(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 13 January 2024 23:10:51
Lease Expires . . . . . . . . . . : 14 January 2024 11:32:34
Default Gateway . . . . . . . . . : fe80::a62b:b0ff:fe1d:64cc%6
192.168.68.1
DHCP Server . . . . . . . . . . . : 192.168.68.1
DHCPv6 IAID . . . . . . . . . . . : 104617334
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2B-68-71-3D-3C-55-76-22-3E-8B
DNS Servers . . . . . . . . . . . : 192.168.29.1
192.168.68.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 3C-55-76-22-3E-8C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes


Copy msinfo32 output file...
----------------------------

msinfo32 /nfo "C:\Users\rishi\AppData\Local\Temp\AnsysDiagnostics_20240114094813\ansyssys.nfo"



Copy install files...
---------------------


Copy debug files...
-------------------


Copy subscriptions files...
---------------------------


Copy ini file...
----------------


Copy preferences files...
-------------------------


Copy console output file...
---------------------------


Creating zip file...
--------------------

Done.

[Lito]

@Rishikesh Madhuvairy,

Sorry to hear that you are having issues with Lumerical. To try and resolve this, assist us with the following:

1. Are you trying to evaluate Lumerical on your local computer? 
   If this is the case, 
   • Install Lumerical on your local computer.
     >Windows installation guide – Ansys Optics
   • Install the Ansys license manager on your local computer.
     >Ansys license manager installation guide for Windows – Ansys Optics
   • Obtain the evaluation license from the Ansys Optics Launcher on your local computer. 
     >How to request the evaluation license from the Ansys Optics Launcher – Ansys Optics
   • Add the evaluation license file to the Ansys license manager. 
     
     
   • Removed the Lumerical preference.ini files from your machine, including the License.ini file. 
     >>Ansys Lumerical product preference files – Ansys Optics
   • Then configure Lumerical to access the license from (localhost) with the Optics Launcher. 
     >>Lumerical license configuration with the Ansys Optics Launcher – Ansys Optics
      
     
     
2. If you are accessing licenses purchased by your company/institution, after installing Ansys Lumerical on your local computer, configure this to obtain the license from your license server on your local network. Consult IT/licensing admins on the license server information (hostname/IP and the port used by the Ansys license manager).
   

Hope this helps. Let us know if you have any questions.