Learning Forum

[Vincent Paraboschi]

Hello,

I have a problem with Ansys Fluent. Everytime I need to do something via the file explorer (read case, import mesh, write plots, ...) the file explorer is very slow and often freezes and crashes.

I experience this problem on my workstation running on Windows 10. No problem while running on an HPC environment. Everyone in my company has the same problem on their workstation. I believe it may be linked to a third party of some kind that is installed in our Windows environment ?

Hope somebody can help me with that.

[MangeshANSYS]

Hello,

Please check yiour home folders and also the default folder path that Fluent is set to run / open in

Are there any network drives or delays ?

[Vincent Paraboschi]

Hello,

I checked that and everything runs locally.

[MangeshANSYS]

Are any of the folders below for your user profile set to a network location ?
%HOME%
%HOMEDRIVE%

%USERPROFILE%

%TEMP%

The above variables can be copy pasted into address bar of windows explorer / file explorer to see where each one is pointed to

[Vincent Paraboschi]

Hi,

No all the folders you sent are set in local on my computer. The problem is investigated at my company and apparently it is related to a third party called ZoneCentral.

[MangeshANSYS]

Thank you for the update. If the security software is temporarily disabled for a test, then does the delay go away and if it is enabled back then do you see the delay get introduced again ?