Learning Forum

[DAVULURU GOUTHAM]

I have downloaded ANSYS WORKBENCH R1, which is a student licence. However, I am encountering the following issue: 1- When I launch the ansys workbench (as an administrator), the following error appears. The first picture illustrates that error. 2- When I dismiss the error and proceed to the application, I cannot see the various options under the ANALYSIS SYSTEMS menu and I am unable to open the DESIGN MODELER, as when I right-click on the GEOMETRY, the design modeller option is not visible. (The second picture is also attached below)

Does anyone have a solution for the errors that I am experiencing? Please advise me on how to rectify them.

[peteroznewman]

Did you extract the contents of the .zip file before you ran setup.exe?

In the folder where the contents were extracted to, did you Run as Administrator setup.exe?

[DAVULURU GOUTHAM]

Yes, I did. But still, I am unable to see the types under ANALYSIS SYSTEMS except "SPEOS", I tried opening the installed folder-going to licences-and finding the "student" notepad folder, but the student folder itself is not there. I have done this almost 4 to 5 times still the problem is same. below I have posted the error that I am getting when I start the workbench application. please look into this problem and guide me through the rectification. Indeed, I have endeavoured to access the types enlisted under ANALYSIS SYSTEMS, however, I am incapable of perceiving anything beyond "SPEOS". I have attempted to locate the "student" notepad folder by initiating the installed folder and navigating to the license directory, yet I have been unsuccessful in my quest to locate the aforementioned folder. I have undertaken this process four to five times but to no avail. Alas, an error message impedes my progress when I endeavour to commence the workbench application. I would be deeply obliged if you could guide me on this issue.

[peteroznewman]

I am not the expert in this area but I did some searching and have a few things to try. Someone from Ansys who knows more might have better ideas.

The ? in the error message suggests that the software can’t handle the computer name. Maybe due to special characters in a non-English language.  Change the computer name to use only English characters. Restart computer.

Where does the computer environment variable TEMP point to?  It can be a problem if TEMP points to a network drive or a location where it does not have write privileges. Change it to point to C:\Temp.

In a Windows File Explorer, type %appdata% and you will see a list of folders. Delete the Ansys folder. Go up a level and down into the AppData\Local folder and delete the Ansys folder there also. Test Workbench.

Turn off the Firewall and test Workbench.