Learning Forum

[marcocesari]

Hello to everyone

I'm try to specify the license server machine on my laptop by Client ANSLIC_ADMIN Utility. After clicking on ''specify the license server machine'' i add server machine specification and enter the server ip address but when i click on ''view statut display the license status'' gives me  the following message:

License server status: 1055@*****

    License file(s) on *******: 1055@*******:

 

lmgrd is not running: License server machine is down or not responding. (-96,7:11001 "WinSock: Host not found (HOST_NOT_FOUND)")

Ansys works perfectly on the server machine and there are also license aviable but i can't use them on my laptot.

Thanks 

 

[Divya Shree Surendran]

Hi,

Could you please check if there is a Firewall enabled on the license server that might be blocking the communication from your client machine?

If so, please try to add Firewall exceptions to these exes under C:Program FilesANSYS IncShared FilesLicensingwinx64

ansysli_server, ansysli_monitor, ansyslmd, lmgrd

Thank you.

[marcocesari]

I tried to add Firewall exceptions but the problem wasn't solved. Thanks for you help , any other idea ? 

Thanks  

[JakeC]

Hi Marcocesari,

On your laptop, please open a command prompt:

Start -> type cmd -> Click on Command Prompt

then try to ping the license server hostname:

ping server_host_name

 

Does that resolve properly?

If so, try the same thing from the license server it self (pinging itself).

Do the ip addresses match?

 

Thank you,

Jake

[marcocesari]

Hi Jake Callery , 

Thanks for your help , I fix the problem . 

In the license file there wasn't the right ip address of server machine , so my laptop could not received the license. After changed the ip address on the license file the problem was fixed.

Thanks a lot .

Marco

[JakeC]

Hi Marco,

That is great news!  Could you please mark this thread as solved?

 

Thank you,

Jake