Learning Forum

[flobo]

Hello,

The following error pops-up when opening "Mechanical APDL Launcher"

 

Things to note about my installation:

- I am able to execute Icepack and SpaceClaim without any issues

- I have installed all ANSYS programs on the drive of the computer, not the C: (main) drive

- I am running Windows 10

 

Thank you!

[tsiriaks]

Hi flobo,

Launch the Client ANSLIC_ADMIN Utility v19.3 with "run as administrator" > Specify the License Server Machine > Add Server Machine Specification > in the Hostname 1 box , type the hostname of the license server > OK 

Does this help ?

Thanks,

Win

[flobo]

Win,

 

When I access the client, I already have a license listed.

 

I tried erasing it and writing it again... I get the same issue...

Any other thoughts?

 

Also... keep in mind... that only the mechanical suite seems to not work for some reason. I can run SpaceClaim, Icepak, and Fluent...

[tsiriaks]

open CMD Prompt, then issue the following command

set

and post the entire output of it here.

Also, go to your installation directory (e.g., C:Program FilesANSYS IncShared FilesLicensing) , then open ansyslmd.ini with any text editor app like notepad and post its content here.

[flobo]

 

and...

 

[tsiriaks]

Your ANSYSLIC_DIR is set to a wrong path. It should be

ANSYSLIC_DIR=ANSYS IncShared FilesLicensing

[flobo]

I think I found the culprit

 

For some reason, I cannot change the path during installation.

Could this be a factor of pre-sets of previous installation?

[flobo]

Hello,

 

I believe I have solved all of the problems. Just want to share the solution to that last issue I had.

In order to change the default directory: ALL PREVIOUS INSTALLATIONS OF LIC. MANAGER MUST BE REMOVED

In some instances, that includes removing or deleting the license manager services:

 

If this cannot be performed using task manager, it can be done using the command prompt:

SC DELETE servicename

In the case of the services shown above

SC DELETE "ANSYS, Inc. License Manager"

SC DELETE "ANSYSLicensingTomcat"

Note that the " " may or may not be needed...

After, reboot/restart your machine!

[tsiriaks]

Thank you for sharing.

Yes, this is correct, you should remove this and ANSYSLIC_DIR , so that you could change the installation path.