We have an exciting announcement about badges coming in May 2025. Until then, we will temporarily stop issuing new badges for course completions and certifications. However, all completions will be recorded and fulfilled after May 2025.
Rajeshwari Jadhav
Ansys Employee

Hi Robert,

When you open the fluent launcher can you click on Reset? Also, check which license it is using.

Goto start menu %appdata% and rename the Ansys folder to Ansys.old, same way rename the .ansys folder to .ansys.old (%temp%) and rename .cfx to .cfx.old1, .fluentconfig to .fluentconfig.old1 (C:\Users\username)