Unable to download license file

- November 7, 2023 at 6:57 pm
  
  Shivani Semwal
  Subscriber
  
  My Ansys Licensing Portal has recently been updated with new entitlements, but I am encountering an issue when accessing my account on the licensing portal. The message in the image below is displayed when I access my account. How can I get my license file for the zemax installation?).
- November 8, 2023 at 11:49 am
  
  Rajeshwari Jadhav
  Forum Moderator
  
  Hi Shivani,
  Please contact your Ansys Account Manager for the license file.