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Ansys Learning Forum › Forums › Installation and Licensing › Ansys Free Student Software › FLEXlm server Issues with Ubuntu – Ansys License manager › Reply To: FLEXlm server Issues with Ubuntu – Ansys License manager

October 4, 2023 at 6:12 am
Hadley So
Subscriber

Thanks for the help George - 

I think the issue is further back, it looks like the Flexnet daemon isn't being installed when the Ansys License Manager installer is running. 

 

I restarted the entire process and re-installed Ansys License Manager. The installer error log had the following error:

 

Error was encountered during the licensing configuration: 
   '/ansys_inc/shared_files/licensing/tools/bin/runlmconfig' terminated after 1 attempts with the following error(s): 
       Unknown error
   Exit Code: 127
   /ansys_inc/shared_files/licensing/tools/bin/linx64/ansyslm_config: error while loading shared libraries: libSM.so.6: cannot open shared object file: No such file or directory


Any ideas on why the file cannot be opened? I confimed that the file exists and that I have permissions - running everything with sudo.