Ansys running on up to only 4 cores

- October 18, 2018 at 2:03 am
  
  xmnnd
  Subscriber
  
  Hello, I have a problem here on my Ansys 19.2. The allowable cores for our license should be 16. However, I can only use up to 4 cores on my computer. Once I change the setting to more than 4 cores, it does not compute and gives an error. Also, if I enable the GPU, it doesn't compute no matter how many cores I want to use. Does anyone have suggestions?
  
  Thank you.
  
  David Ma
- October 18, 2018 at 4:57 pm
  
  tsiriaks
  Ansys Employee
  
  Hi David,
  
  It sounds like you are using a non-academic license.
  
  Please open up CMD Prompt then change directory to
  
  ANSYS IncShared FilesLicensingwinx64
  
  then issue this command
  
  ansysli_util -checkout ANS_SOLVER
  
  and post the screenshot of the output here.
  
  Also, open Client ANSLIC_ADMIN Utility 19.2 > View Status/Diagnostics > Display the License Status > post the output here.
  
  Thank you,
  
  Win