Problem with launching APDL from ANSYS Student 19.2

- September 28, 2018 at 9:57 am
  
  prachitkamble97
  Subscriber
  
  I have just installed ANSYS Student software but every time I try to launch APDL, this message is displayed. I need it urgently. Please help as soon as possible.
- September 28, 2018 at 3:57 pm
  
  tsiriaks
  Ansys Employee
  
  Hi prachitkamble97,
  
  Try this
  
  Check the PATH System Variable to make sure that C:WINDOWSsystem32;C:WINDOWS;C:WINDOWSSystem32Wbem;… entries are in front of everything else.
  
  Like: PATH=C:WINDOWSsystem32;C:WINDOWS;C:WINDOWSSystem32Wbem;…all other entries...
  
  Also, check if you have any of the following environment variables set
  
  TCLLIBPATH
  
  TCL_LIBRARY
  
  TIX_LIBRARY
  
  TK_LIBRARY
  
  If so, try unsetting them.
  
  If those still don't help,
  
  - check C:Program FilesANSYS IncANSYS Student , then see if you have install.err file in here. If so, please post the content of the file here.
  
  - open elevated CMD Prompt (right click on CMD and 'run as administrator')
  
  then issue the following commands
  
  "C:Program FilesANSYS Incansys studentv192ProductConfig.exe" -silent -prereqs
  
  Wait a few minutes (or you can open up Windows Task Manager and make sure that the process 'productconfig.exe' has stopped running)
  
  "C:Program FilesANSYS Incansys studentv192ProductConfig.exe" -silent -unconfig
  
  Wait a few minutes (or you can open up Windows Task Manager and make sure that the process 'productconfig.exe' has stopped running)
  
  "C:Program FilesANSYS Incansys studentv192ProductConfig.exe" -silent -config
  
  Wait a few minutes (or you can open up Windows Task Manager and make sure that the process 'productconfig.exe' has stopped running)
  
  Thank you,
  
  Win