TAGGED: addin, installation
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August 4, 2022 at 2:02 amnicolas.bouleySubscriber
Hi,
Unable to launch the ansys spaceclaim software although we have two licenses.
They do not appear on the account.Â
Please solve this recurring problem with your server license.Thank.
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August 4, 2022 at 3:41 amDevendra BadgujarForum Moderator
Hi nicolas
I checked your account and I found your ANSYS Discovery Modeling (Named User) license is already activated on 2 devices, so it cannot be activated on any other device. Can you try deactivating the subscription licenses and then activate again?
If the problem persists, type %temp% in Windows Search and locate .ansys folder. Zip this folder and send to me.
Regards.
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