Error when solving Ansys Steady-State Thermal

- June 16, 2023 at 10:50 am
  
  Chu-en Kuan
  Subscriber
  
  I am a macbook user so I used parallel (for installing windows 11) to download ansys on my laptop. Recently, when I am trying to solve the steady state thermal, ansys ran into some errors and I was wondering if it was because I used parallel. If not, what caused the problem and how can I solve it? This is the error message.
- June 19, 2023 at 1:41 pm
  
  Ashish Khemka
  Forum Moderator
  
  Hi,
  Please see if the following link helps: Reply To: APDL: An unexpected error ( Segmentation Violation ) has occurred (ansys.com)
  
  Regards,
  Ashish Khemka
- June 19, 2023 at 1:50 pm
  
  Chandra Sekaran
  Ansys Employee
  
  OpenGL is the 3D graphics engine. Perhaps you need to upgrade the graphics driver?