Hi, whenever I try to open my model an error appears: "AnsysWBU.exe encountered a problem. A diagnostic file has been written". I have tried multiple things that I've seen in other forums:
- Renaming the Ansys folder in %temp% and %appdata%
- Deleting and reinstalling Ansys
- Downloading an older version of Ansys
- Adding the system environment variable ANS_OLD_ATTACH = 1
- Updating my drivers (I have NVIDIA Geforce RTX 3060 and I use game ready driver, not sure if this affects Ansys)
But none of them have fixed my error. Can anyone help?
April 24, 2023 at 11:36 am
Rajeshwari Jadhav
Ansys Employee
Hi Anna,
Please try launching the workbench as an admin.
January 11, 2024 at 9:10 pm
Esriel Ferrari
Subscriber
Hi! I'm having the same issue, did you solve it?
Everytime I open my simulation, change something and run it again, the mechanical crashes showing the same error message. So I have to start a new simulation from the beginning.
January 29, 2024 at 8:07 am
jendy henna
Subscriber
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The Ansys Learning Forum is a public forum. You are prohibited from providing (i) information that is confidential to You, your employer, or any third party, (ii) Personal Data or individually identifiable health information, (iii) any information that is U.S. Government Classified, Controlled Unclassified Information, International Traffic in Arms Regulators (ITAR) or Export Administration Regulators (EAR) controlled or otherwise have been determined by the United States Government or by a foreign government to require protection against unauthorized disclosure for reasons of national security, or (iv) topics or information restricted by the People's Republic of China data protection and privacy laws.
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