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WINX64.7z Error during Installation

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    • March 15, 2023 at 2:01 am
      jn
      Subscriber
      Hello,
       
      I'm trying to install Ansys 2023 R1 and it keeps getting installed with an error.
      Following is the error log (I tried to download them inside the Ansys file location) :
       
      >>>--------------------------------------->
      Ansys installation: Mon Mar 13 19:01:24 2023
      Revision: 2023 R1
       
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\corewb\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\meshing\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\apipsrv\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\syscplg\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\mechsrvplg\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\dpf\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\dpf\plugins_autodyn\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\rsm\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\icemwb\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\cads\acispara\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\sec\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\disco_overlay_resources\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\configs\disco\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\ccm\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\blademodeler\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\cads\fusion\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\configs\spaceclm\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\ecadxltr\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\cads\spatialiop\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\addins\granta_gateway\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\addins\granta_selector\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\cff\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\fluenta\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\fluentc\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\fluentm\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\fluents\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\fluentp\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\fluent3ddp\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\tp\jquery\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\tp\qt\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\tp\hdf5\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\tp\zlib\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\ansys\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\addprintgeometry\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\configs\ansys\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\solver\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error decompressing file:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error decompressing file:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\python_site_mapdl\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\addincfg\mech\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\dpf\plugins_composites\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\aas\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\cfxcomon\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\additive_cl\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\matcal\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\cads\acad\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\cads\datakit\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\cads\osm\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\geomproe\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\cads\pe\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\cads\ai\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\geomunig\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\cads\nx\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\cads\se\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\cads\sw\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\student\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\license\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\configs\clientlicensing\WINX64.7z:
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 2
         ###### Error #######
         Error executing configuration script 'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\config\AnsConfigClientLicensing.tcl'
         'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s): 
         Unknown error
         Exit Code: 1
         couldn't execute "C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\ANSYS Inc\ANSYS Student\v231\commonfiles\configs\winx64\config\AnsConfigClientLicensing.exe": no such file or directory
         while executing
         "exec $cmdPath"
         invoked from within
         "if { $config == 1 || $unconfig == 1 } {
        set ANSYSLIC_PLATFORM winx64
        set config_dir "$installDir\\v$revn\\commonfiles\\configs\\$ANSYSLIC_PLATFO..."
         (file "C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\config\AnsConfigClientLicensing.tcl" line 21)
      >>>--------------------------------------->
       
       

      I've tried deleting/redownloading multiple times, downloading in different locations, deleting all temporary files, deleting ALL antivirus programs. And of course, ran setup file as an Admin. 

      What should I do?

       

       

      Thanks.

       

    • March 28, 2023 at 2:18 pm
      George Karnos
      Ansys Employee

      Did you extract the zip file before running setup.exe?

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